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Applications Support [MR-AS-AP-2051]
Applications Support [MR-AS-AP-2051]-August 2024
Columbus
Aug 13, 2025
About Applications Support [MR-AS-AP-2051]

  JPMorgan Chase & Co. has an opening for an Applications Support in Columbus, Ohio. Telecommuting permitted up to 40% of the week.

  Job Duties:

  Prevent, detect, mitigate, and resolve software application production incidents. Analyze memory leaks within application servers to maintain high availability of the application. Build and develop monitoring dashboards to generate notifications before catastrophic failures. Build auto-monitoring and auto-refresh dashboards that provide real-time view into the number of transactions and number of users on Chase.com. Configure and route traffic to healthy servers. Prevent cyber and brute force attack. Monitor WebSphere of production application to see if traffic is processed. Provide robust solutions for sustained application resiliency. Work as a liaison with JPMC monitoring team to ensure appropriate alerts are in place. Provide full disclosure on the changes required to alerts and monitoring. Analyze and resolve production incidents as part of production breakdown and datacenter failovers. Additionally support improvements in Application Telemetry, monitoring and alerting. Support root cause analysis, and toil reduction in the incident management and event management process.

  Minimum Education and Experience Required:

  Master's degree in Digital Sciences, Computer Science, Computer Engineering, Management Information Systems, Information Technology, or related field of study plus 1 year of experience in the job offered or as Applications Support, .Net Developer, Research Associate, or related occupation. Experience in the occupation may be gained through professional work experience, graduate work experience, or internships.

  Skills Required:

  Requires experience in the following: Cloud Services such as AWS or Azure; Docker; Java; JSON; Oracle; UNIX; Dynatrace; Javascript; Microservices; REST; Splunk; Apache Kafka; GIT; Kubernetes; Python; SOAP and REST web services; WebSphere; Apache Tomcat; Cassandra; Linux; NodeJS; Software Development; and SQL. Experience in the skills may be gained through professional work experience, graduate work experience, or internships.

  EMPLOYER: JPMorgan Chase & Co. WORKSITE LOCATION: Columbus, OhioHOW TO APPLY: To apply for this position, please email your resume to [email protected] with following job ID clearly indicated: [MR-AS-AP-2051]. JPMorgan Chase & Co. is an Equal Opportunity and Affirmative Action Employer, M/F/D/V.

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