Administrative Service Specialist

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　　Location: St. Cloud, MN

　　Department: Administrative

　　Posted: 01/23/2024

　　Location Name: ATS Corporate - St. Cloud, MN

　　Wage up to: 17.50

　　Position Type: Backfill

　　Shift: Standard

　　Summary

　　The Administrative Services Specialist provides scanning, data entry keyboarding, 10 key entry, phone receptionist/customer greeting, mailroom processing, and general clerical services support. The purpose of this position is to provide clerical processing and data tracking by filing information using computers and customized software for ATS.

　　Education and Experience

　　High school or college Diploma in business, customer service, or administrative support preferred.

　　Excellent telephone etiquette and experience working with multi-lined telephone system preferred.

　　1—2 years of exceptional accurate data entry, 10 key, customer service and mailroom experience desired.

　　Ability to deliver administrative support including in-person customer service, keyboarding, document processing and data processing.

　　Proficiency with LME, Word, Excel, Power Point, Microsoft Office Suite.

　　Strong organizational and multi-tasking skills are required to enter data and ensure accuracy of typing and 10 key entry.

　　Excellent communication skills (verbal, written, listening) to accurately interpret information and gain clarification in a professional manner.

　　Ability to organize multiple tasks and projects simultaneously to meet company deadlines.

　　Aptitude to compare information for accuracy and completeness.

　　Proven/demonstrated ability to work independently, as well as collaboratively, and handle multiple demands.

　　Must be able to maintain a high level of confidentiality.

　　Essential Duties and Responsibilities

　　Efficiently and accurately scans, indexes and quality checks all company related paperwork.

　　Enter alpha and numeric data in the system for all company related paperwork, verifies accuracy of data and corrects keying errors.

　　Serve as a receptionist, providing continuous receptionist duties during breaks, lunches, absences and extended hours.

　　Proficiently answers all incoming calls, assisting callers, screening and directing calls and taking and distributing messages as needed.

　　Support compliance with building security by following procedures, monitoring logbook, and issuing visitor badges when primary receptionist is not at the desk.

　　Greet all company visitors in a professional, courteous manner, notifies company personnel of the visitor(s) arrival and ensures compliance with building security procedures.

　　Perform clerical functions associated with all mail processing, copying and office supply requests.

　　Receive, open (when appropriate), sort and direct incoming and interoffice mail; prepare all out-going mail and completes necessary forms in compliance with postal or delivery service regulations; tracks all postage paid (i.e., bulk/regular postal rates, originating department) and answers questions, investigates problems and offers technical advice for mail-related matters.

　　Receive, prioritize, process and distribute all department photo-copying requests.

　　In support of ATS’s culture, all employees are expected to consistently, effectively and reliably perform in accordance with the Company’s values as set forth in our core competencies and behaviors (All Employee Competencies).

　　Position may require work responsibilities outside of normal business hours and infrequent travel may be required.

　　EEO and Affirmative Action Statement

　　It is the policy of theATSto provide for and promote equal employment opportunity in employment compensation and other terms and conditions of employment without discrimination based on age, race, creed, color, national origin, gender, sexual orientation, disability, marital status, Vietnam Era Veteran status, genetic predisposition, or carrier status.

　　TheATSdesignated person for issues concerning Affirmative Action/Equal Employment Opportunity is Employee Relations Manager at 320-255-7400.

　　ATSis committed to assuring equal employment opportunity and equal access to services, programs and activities for individuals with disabilities. It is the policy of theATSto provide reasonable accommodation to a qualified individual with a disability to enable such individual to perform the essential functions of the position for which he/she is applying or in which he/she is employed.

　　The policy applies to all employment practices and actions. It includes, but is not limited to, recruitment, job application process, examination and testing, hiring, training, disciplinary actions, rate of pay or other compensation, advancement, classification, transfer, reassignment and promotions.

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