POSITION SUMMARY:The position entails active telemarketing sales support generating business for all areas of Seaboard Marine, with an emphasis on the Caribbean Division. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

　　GEOGRAPHIC REGION:Applications out of the geographic region for this position will not be considered.

　　QUALIFICATIONS:Required

　　One (1) year of recent customer service experience.Ability to communicate fluently in English at an advanced level, with strong written and verbal skills, including proper pronunciation and listening comprehension of different accents of the Caribbean region.Proven exposure to the Caribbean market,.Clean and current Drivers License with reliable transportation.Must be able to successfully complete on-the-job training in our industry, extensively handling inside sales functions, within the first year of employment.```{=html}

　　```- Must be able and willing to eventually progress into an outside sales role, which will involve in-person visits to customers, travelling domestically frequently/daily and overseas as deemed necessary by sales management. Flexibility to attend Conferences, Trade Shows, visit specific customers, as may be required.

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　　```- Excellent interpersonal skills. Must be able to work effectively with sales, pricing personnel as well as with demanding customers.- Ability to establish and maintain effective working relationships with customers and fellow employees.- Intermediate Computer skills (in programs such as MS Word, Excel and Outlook).- Possess strong organization and time management skills. Must be able to multi-task and work in a fast-paced environment.- Ability to respond to common inquiries and follow procedures and instructions.- Ability to prepare a variety of reports.- Ability to think logically and make sound decisions based on own discretion.- Flexibility to work extended hours, holidays, and/or weekends.

　　Preferred

　　Experience in inside sales, sales support and/or outside sales.Experience working in ocean transportation or industry-related markets.DUTIES AND RESPONSIBILITIES:Primary

　　Oversees the overall performance/progress of any specifically assigned accounts and interacts with all parties with respect to the success of the same.A high level of interaction between sales staff, commercial divisions as well as all offices and/or agencies in order to increase sales and profitability.Closely supports Account Executives, focusing on generating new business by analyzing sales leads, piers reports, reviewing competition statistics and manifest reports.Works effectively in conjunction with Account Executives, targeting key and/or new accounts.Generates sales leads and other pertinent information on both existing and prospective new business.Provides the sales department with necessary support and assistance as directed by management.Focuses on providing a high level of service, a positive attitude and demeanor are required in order to achieve the highest level of results.Keeps management informed of any issues concerning areas of responsibility.Responsible for maintaining customer records updated.Supports sales objectives as set by management in accordance with specific company goals and directives.Secondary

　　Problem-solving on behalf of Account Executives and/or customers.Flexibility in adapting to changing market trends and conditions. Able to function comfortably in a fast-paced environment.Plans and manages an active call cycle in accordance with the standards a d directives of management.Utilizes all designated/provided resources and tools as directed by management, in the daily job functions.Keeps abreast of tariff changes, including any new regulations and changes in rate applicability, maintaining a proactive line of communication with the Pricing departments on related issues.Attends department meetings as directed, and/or any other functions such as trade shows as may be required.Performs related duties as required by management.PHYSICAL REQUIREMENTS:

　　While performing the duties of this job, the employee is regularly required to use their fingers.The employee is continuously required to talk and/or hear.The employee is continuously required to sit.The employee is occasionally required to stand and walk.The employee must occasionally lift and/or move up to 10 pounds.Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.SAFETY REQUIREMENTS:

　　Report safety hazards.Immediately report incidents involving injury, illness, or property damage.Wear protective PPE (Personal Protective Equipment) as instructed or necessary.Comply with all company safety policies, procedures, and rules.Refuse any unsafe task or operation.Participate in safety meetings and training.Be constantly aware of their personal safety and that of their coworkers.SUPERVISION RECEIVED AND EXERCISED:Receives direct supervision from the Sales Manager.Does not exercise supervision over any position but may request the assistance of office/clerical staff.

　　CONDITIONS:

　　Indoor office environment exposed to controlled temperature throughout the day.The noise level in the work environment is usually moderate to busy due to phones in open cubicles.DISCLAIMER

　　We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email [email protected] duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.