Address: USA-IL-Chicago-300 South Riverside Plaza

　　Store Code: Media Partnerships (5119981)

　　What's Our Dish

　　Announced in May 2018, Peapod Digital Labs (PDL) is an Ahold Delhaize USA company that powers the eCommerce and digital strategies for the Great Local Brands of Ahold Delhaize USA. Accelerating growth in digital and personalization capabilities, PDL is an innovation lab focused on meeting the changing needs of customers, regardless of when, where, and how consumers choose to shop.

　　Browse The Aisles

　　The Account Manager is an integral part of the team and is responsible for driving client happiness and sales support for omnichannel media programs. They support and partner with the sales team throughout the pre- and post-sales process for our premium CPGs (Consumer Packaging Goods). Responsibilities include handling a portfolio of CPG brands alongside a salesperson, ensuring the highest level of process efficiency development and operational management. The position requires strong social skills to lead complex situations and day-to-day communication with a strategic mentality that services the client to the highest levels.

　　AD Retail Media is an Ahold Delhaize company which is the largest grocery retail group on the east coast with over 2,000 phenomenal local brands, $53 billion+ in annual sales and #1 food retailer in the US on the Dow Jones Sustainability Index. AD Retail Media was recently named #5 Overall Retail Media Network by Insider Intelligence.

　　Recipe for Success - What's "in store" for the role

　　Provide elite service to the great local brands by running day to day communication and collaboration with external brands/suppliers and internal cross-functional team membersDevelop and nurture supplier/brand relationships by consulting with advertisers on their key goals, challenges, and growth opportunitiesFacilitating year over year brand performance, in turn retailer growthEstablish and communicate timelines of deliverables and creative production scope (if applicable) with suppliers/brandsDevelop media plan recommendations based on retailer product knowledge, keeping in mind individual brand performance goals and growthHigh-level understanding of performance metrics and analytics to deliver confident feedback to the suppliers/brands, as needed (and as supported by the Analytics team)Run asset collection with suppliersHandle campaign setup within multiple Ad Serving tool(s) and/or communication to Campaign Manager & clients, supervise campaign implementation and ensure trafficking accuracyLead all aspects of billing/invoicing process; confirm billing details with supplier for CRM input, Finance communication and manage any invoice adjustmentsResponsible for all people manager responsibilities of performance management, team development, mentor and hiring of their direct reports

　　The Essentials In Your Cart - The required ingredients

　　BA/BS degree in marketing, business, or related field5+ years of Account/Client Management Experience4+ years of leading a team

　　Extra Spices - What you should bring to the table

　　Excellent interpersonal communication skillsProficient in Microsoft and Google suite productsSolid understanding of retail, ecommerce, and digital industryExperience in CRM toolsExperience in various Ad Server platforms and/or the ability and willingness to learn quicklyIs a leader with vision in strategic planning and operational efficienciesSolution oriented attitudeEfficient time management skills - able to sustain timeline management and campaign deliverablesAbility to work in a team environment

　　#LI-LL1 #LI-Hybrid

　　Join Us at Our Table

　　Peapod Digital Labs is a forward-thinking company with a strong legacy of innovation. We recognize who powers our progress - our people! Our vision is to become an organization where humanity is universally embraced; Diversity, Equity, Inclusion and Belonging are infused in our business; and our PDL employees are representative of the world and the communities that we serve.

　　We believe in total wellness, which encompasses a balance of physical, financial, and emotional wellness. No matter where you are on your personal wellness journey, PDL provides access to a variety of tools and resources to support total wellness. This includes medical, dental, and vision benefits, health savings accounts, flexible spending accounts, 401(k) with a strong company match, paid parental leave, adoption assistance, tuition reimbursement, generous and flexible paid time off and holiday policy, and an array of voluntary benefits including critical care, pet insurance, and additional life coverage.

　　We are an equal opportunity employer. We comply with all applicable federal, state and local laws. Qualified applicants are considered without regard to sex, race, color, ancestry, national origin, citizenship status, religion, age, marital status (including civil unions), military service, veteran status, pregnancy (including childbirth and related medical conditions), genetic information, sexual orientation, gender identity, legally recognized disability, domestic violence victim status or any other characteristic protected by law.

　　We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. If you require assistance, please contact our Talent Acquisition Department at [email protected]

　　Job Requisition: 353993_external_USA-IL-Chicago_11272023