Home
/
Customer Service
/
Access Service Representative
Access Service Representative-April 2024
New York
Apr 13, 2026
ABOUT NORTHWELL HEALTH
At Northwell Health, our 80,000+ Health Raisers are raising the standard of care for all in the New York metro area.
10,000+ employees
Healthcare
VIEW COMPANY PROFILE >>
About Access Service Representative

  Job Description

  Admits patients and provides information regarding hospital rules and regulations. Conducts interviews to obtain demographics and insurance information. Keys information into the Patient Registration System. Obtains appropriate signature on medical, legal and financial forms. Performs a variety of other clerical duties related to patients admission, including but not limited to, verification of patients insurance information and prior account balances, preparation of patients charts, and registration forms and addressograph plates.

  Job Responsibility

  Admits patients to hospital and provides information regarding hospital regulations and policies (i.e. Patient Bill of Rights, Health Care Proxy etc.). Conducts interviews to obtain demographics, insurance information etc. and enters data into hospital Patient Registration System. Communicates hospitals collection policy and collects deductibles and co-pay obligations. Obtains appropriate signatures on medical, legal and financial forms. Prepares charts, registration forms, patient addressograph plates etc. Forwards required items to nursing unit/clinic. Maintains manual bed board and reconciles daily census to nursing units. Notifies nursing unit of patients arrival and arranges to have patient escorted to their room. Contacts insurance carrier(s) to obtain all information necessary for the successful billing of third party payors in certain departments (coordination of benefits, benefit coverage/limits, co-pay/deductible amounts, authorization, pre-certification and referral requirements etc.). Re-verifies insurance of recurring patients. Performs financial assessments and Sliding Fee Scale Assessments of patients who are uninsured and/or are unable to meet their financial obligation to the hospital. Reevaluates sliding scale assignment annually. Reconciles charge documents with patient logs and enters charges into the Patient Registration System. Schedules patient for clinic visits, pre-admission testing, special tests and consultations, OR bookings and arranges patient transportation, as needed. Responsible for answer telephone, maintaining files, sorting mail and keeping inventory of supplies. Informs manager of all activities, needs and problems. Performs related duties, as required. ADA Essential Functions

  Job Qualification

  High School Diploma or equivalent, required. Prior customer service experience, required. Data entry skills (80 keystrokes per minute), required. Must pass Site training program within the normal probationary period. Communicate effectively in English (speaking and reading).

  Additional Salary Detail

  The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Enterprise Account Exec - Education
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Service Desk Analyst
Adherence to policies and procedures, closure of open calls after resolution. Opens, logs, prioritizes, assigns, and closes calls/Chats/Ticket logged in the IT SD Asks the End User for all relevant i
Senior Support Account Manager
Company Description At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else ca
Account Manager- GSC - US
Company: US6469 Sysco Payroll, Division of Sysco Resources Services, LLC Zip Code: 07305 Minimum Level of Education: Bachelor's Degree Minimum Years of Experience: 8 Years Employment Type: Full Time
Service Desk Analyst
Role Purpose The purpose of this role is to the first point of contact for theB2B users who call Wipro Service Desk to troubleshoot appropriate enduser issues in line with Wipro's Service Desk object
Seasonal Customer Support Tax Expert - CPA, EA or JD - Remote
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Seasonal Customer Support Tax Expert - Weekend Only
Overview Baker Tilly US, LLP (Baker Tilly) is a leading advisory CPA firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's
Bilingual Customer Service Representative - Spanish and English
Company: US1643 Bellissimo Distribution, LLC - Greco The Cheese Man Zip Code: 98203 Minimum Level of Education: High School or Equivalent Minimum Years of Experience: 1 Year Employment Type: Full Tim
Member Frontline Cashier
Position Summary... Want to make a lot of people's day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they
Technical Support Analyst
Job description: Technical Support Analyst plays a critical role in providing technical assistance to client end-users for software applications, hardware/devices, logging and tracking service call a
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved