Our Company

　　Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen.

　　We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

　　2024 Intern - Technical Account Management

　　Location: London / Maidenhead

　　Expected Start Date: 1st July 2024(13 months Internship)

　　Application Deadline: 8th November 2023

　　The Opportunity

　　The Technical Account Manager (TAM) drives the Adobe Ultimate support program. They are a trusted-advisor, and provide proactive technical leadership, personalised knowledge sharing, and business-critical insights across people, processes, and technology.

　　As a Technical Account Manager intern you will actively support at least one individual special project related to the development and operation of our team. These could include efforts like measuring the success of our support programs, identifying and coordinating thought leadership and customer case studies, research and development of new operational approaches, or similar project. As a team, our interns will also be exposed to leaders and cross-functional teams, and participate in group challenges, solving major customer opportunities in a creative way.

　　What you'll do

　　Research support approaches, customer opportunities, technology capabilities, and data points

　　Build business reporting - charts, graphs, reports on any number of projects

　　Develop workflows, process documentation, recommendations around business strategy, and other knowledge assets

　　Present findings and recommendations to Ultimate Support / TAM leaders

　　Build up technical knowledge on Adobe Experience Cloud products through training

　　Learn about how Ultimate Support fits into the equation and helps guarantee customer success at an enterprise software company

　　Gain customer exposure by shadowing experienced TAMs and supporting ongoing engagements

　　Collaborate with account teams to ensure alignment and delivery of valuable services driving customer's business and technical health

　　What you need to succeed

　　Currently pursuing a bachelor's degree in the field of Technology studies, or Business studies with strong technical background

　　Currently working towards an undergraduate degree that includes an industrial placement or year in industry.In penultimate year of degree course (graduating in 2026).

　　Collaboration with diverse individuals across lines of business, functional areas, and different levels and geographies of an organization

　　Orientation toward action, willingness to take initiative, and a desire to roll-up sleeves and dig deeply into a business

　　Dedication to constant self-improvement and a willingness to be mentored

　　Sharp analytical thinking skills and intellectual curiosity

　　Strong interpersonal skills (oral and written)

　　Eagerness to seek creative solutions for project and data challenges

　　Proficiency with the Microsoft Office product suite: Excel, PowerPoint, Word, SharePoint

　　What to Expect from the Recruitment Process

　　All applications will be reviewed after the close date, so please don't panic if you don't hear from us straight away! Our selection process typically consists of three stages as follows:

　　Online application

　　A short 10-minute pre-recorded video interview

　　A virtual interviews (via MS Teams) with the hiring managers and team

　　As our many awards will tell you, at Adobe you'll be immersed in an exceptional work environment that is recognized around the world. You'll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you're looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the fantastic benefits we offer.

　　Adobe is an equal opportunity employer. We hire talented individuals, regardless of gender, race or colour, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. This is what it means to be Adobe For All.

　　We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours.

　　Adobe is proud to be anEqual Employment Opportunityand affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law.Learn more.

　　Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, [email protected] call (408) 536-3015.

　　Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other's employees.