We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world -- together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

Ford Pro is a new global business within Ford committed to commercial customer productivity. Ford Pro delivers a work-ready suite of vehicles, accessories, and services for virtually every vocation, backed by technology and engineered for uptime. A true one-stop shop, we offer a full portfolio of electrified and internal combustion vehicles designed to integrate seamlessly with the Ford Pro ecosystem, helping customers' businesses thrive today and into the new era of electrification.

Vehicle Special Order (VSO) is one of Ford Pro’s strategic competitive advantages and represents a significant contribution to Ford Pro revenue and margin as well as fleet customer satisfaction. As VSO Analyst, your role is to act as the voice of the fleet customer, specifically, large fleet accounts, by accommodating their complex build schedules and timing as well as their unique paint and/or feature requirements.

This role is highly analytical and requires the ability to translate complex schedules into clear, organized build schedules. It requires the ability to think ahead, plan for the future, and make decisions that align with long-term goals. Flexibility to adjust to changes on the fly.

Key responsibilities include:

Review annually, carryover VSO paint and options with VSO Engineering and Manufacturing, develop new SOC Codes (Special Order Codes).

Review annually, carryover paint and option pricing, update VSO pricing charts.

Review and update, as needed, VSO-specific Ford Pro and Ford Corporate websites, VSO Order Guide, Pricing.

Develop monthly VSO/LPO paint schedules and coordinate build timing with Scheduling and Manufacturing (plant).

Provide monthly/quarterly/annual vehicle-line volume estimates, by customer, to Capacity Planning/Scheduling.

VSO Equipment and Paint inquiry processing. Receive VSO inquiries from dealers or fleet management companies (FMC), disposition and forward to VSO engineering for evaluation. Provide responses to dealer/FMC VSO Inquiry rejections/approval.

New VSO option/paint development and pricing. Creating new options from approved VSO inquiries, implement in VSO Web.

You'll have...

5+ years of commercial vehicle experience

5+ years of scheduling experience

3+ years of Microsoft Excel skills, and expertise with Ford order management tools or similar: CONCEPS, AccuQuote, SAMS, TSO2, TSO10, RTOM, VOCI, MOCM/PDL’s

Even better, you may have...

Bachelors degree preferred

Must have strong organizational skills and be able to manage multiple complex programs at once.

Must be able to effectively lead in-person or remote meetings with the customer, dealer/FMC, and upfitter.

Ability to learn new systems including VSO Web, VSO Inquiry System

Major Account Support – Work to optimize plant scheduling and production efficiency while assisting major accounts with their complex option and scheduling needs.

Work with Ford NAMs, GAMs, CBM’s with VSO accounts.

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

Immediate medical, dental, vision and prescription drug coverage

Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

Vehicle discount program for employees and family members and management leases

Tuition assistance

Established and active employee resource groups

Paid time off for individual and team community service

A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: https://fordcareers.co/GSRnon-HTHD

This position is a salary grade 6-7.

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 30672