Overview

　　Make Lives Better Around the Table since 1978

　　We have an incredible opportunity for a seasoned culinary/hospitality leader to lead our Dining Services operations at Brookdale! Come put your culinary and healthcare experience to work!

　　If you want to work in an environment where you can become your best possible self, join us! You’ll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness.

　　Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Additional benefits offered include, but are not limited to:

　　Tuition Reimbursement

　　Pet Insurance

　　Adoption Reimbursement Benefits

　　Variety of Associate Discounts

　　This is an incentive based position, which may include bonuses, incentive or commission plans. This position is based in our TN corporate headquarters.

　　Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply.

　　Please note, Brookdale is committed to complying with all applicable laws and regulations regarding mandatory COVID-19 vaccination.

　　To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.

　　Responsibilities

　　Oversees and supports Brookdale’s culinary operations across our over 600 + independent, assisted, memory care and skilled communities. Responsible and accountable for the overall strategy and execution of quality resident, family and guest food experiences, service, and nutritional needs that exceed resident and family expectations. Leads the Dining Center of Excellence to support the operational divisions of the company to leverage data with the goal of constantly improving dining experience, quality and business outcomes. Oversees the dining COE divisional leaders while providing leadership and direction through planning, developing and implementing consistent standards, purchasing processes, resources and strong internal and external partnerships in accordance with the current applicable federal, state and local standards and regulations, while maintaining all corporate practices, philosophies and objectives.

　　Assures food experiences and nutritional care rendered to residents, families, and guests is consistent with Brookdale standards of excellence and applicable regulatory standards.

　　Partners to develop best in class training and inspiration for all dining associates in all product lines at Brookdale, including on-boarding and in-service requirements.

　　Oversees the Dining Center of Excellence and ensures talent is aligned with expectations to support operational and clinical execution.

　　Monitors and develops action based on key customer metrics, overall food quality, and customer satisfaction to drive top line growth and business results by product line.

　　Develops policies, procedures and standards for all communities to assure regulatory compliance.

　　Monitor the implementation and effectiveness of policies and programs that support customer satisfaction, sanitation, and key business metrics.

　　Assists with development of long-term strategic planning including innovation, efficiency and customer trends in dining services ensuring delivery is consistent with the Company’s mission, goals and business strategy.

　　Keeps well-informed of federal, state, and local regulatory changes affecting the industry and assisting the Sr. Directors of Dining with planning accordingly.

　　Advises and partners on the contractual parameters for the selection of food and supply vendors as it pertains to the impact of cost control and inventory.

　　Responsible for planning and overseeing the budget and working with operations and Sr. Directors of Dining to maintain costs within budgeted parameters.

　　Supports recruitment, training, and retention for community dining management teams.

　　Assumes responsibility for final selection of key departmental personnel when necessary.

　　This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.

　　Qualifications

　　Education and Experience

　　Bachelor’s degree (B.A. or B.S.) in Culinary, Hospitality Management, Management, or related field from a four-year accredited college or university required.

　　Minimum 10 years management experience in senior housing or hospitality required with a minimum of five years of multi-unit oversight.

　　Education or experience may be substituted on a year for year basis.

　　Must understand older adult market.

　　Knowledgeable of all aspects of food service and culinary operations.

　　Certifications, Licenses, and Other Special RequirementsCurrent ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Maintains a working knowledge of community and regional, divisional operations management. Ability to travel 25% of the time.

　　Management/Decision MakingUses independent judgment to establish community procedures and overall strategic direction. Solves multifaceted problems that require understanding and evaluation of impacts on the communities and/or major divisions of the Company. Communication in written, spoken, and executive business case processes. Strong leadership skills with partnerships in a matrix environment.

　　Knowledge and SkillsPossesses extensive knowledge of several multifaceted professional disciplines and maintains extensive theoretical business and industry knowledge. Provides overall leadership and direction to the communities and/or major divisions of the company.

　　Physical Demands and Working Conditions

　　Standing

　　Walking

　　Sitting

　　Use hands and fingers to handle or feel

　　Reach with hands and arms

　　Stoop, kneel, crouch, or crawl

　　Talk or hear

　　Taste or smell

　　Ability to lift: up to 25 pounds

　　Vision

　　Requires interaction with co-workers, residents or vendors

　　Possible exposure to communicable diseases and infections

　　Possible exposure to blood-borne pathogens

　　Possible exposure to various drugs, chemical, infectious, or biological hazards

　　Requires Travel: Frequently

　　Requires Driving: Drives self (Tier 2)

　　Brookdale is an equal opportunity employer and a drug-free workplace.

　　Salary Range Information

　　$174,900.00 - $227,136.60 / year

　　Job LocationsUS-TN-Brentwood

　　CategoryCommunity Operations

　　Sub-CategoryDining Services

　　Position Type (Portal Searching)Regular Full-Time

　　Shift1st Shift

　　ID2024-239521

　　Location : NameDining Services-DIV

　　Location : Address111 Westwood Place

　　Location : LocationUS-TN-Brentwood

　　Work LocationOn-Site