Location: Export, PA; Hybrid within a desired commute to the office after training
Mission/Purpose of the Job
We at Atlas Copco/Leybold Vacuum believe that there is always a better way. This spirit drives us to provide leading-edge technology, innovative and sustainable products, as well as best in best-in-class service to our customers around the globe.
That's where you come in -- we believe our people make it happen. We provide a collaborative, inclusive, and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.
The Virtual Sales Engineer is responsible for the following:
Main Responsibilities:
Act as a single point of contact for customers providing pre- and post-sale activities for sales under a prescribed dollar amount and complexity
Collaborate and communicate with outside sales personal to ensure full coverage of customer needs
Proactively follow up on warm marketing leads and requested quotes for Service Business Line
Provide general information on all Service Products
Takes ownership of open territory and lapsed service customers to drive sales
Works with applications and tech support team to offer product alternatives to best meet customer requirements and support sales objectives.
Recognize that a customer of one product could also purchase other Leybold products and set up leads for new equipment, field service and service contract opportunities
Demonstrate proactive selling of Leybold service products. Identifies opportunities for expanding the sale through additional options and complimentary products
Maintains customer databases
Document customer activity using our CRM
Other duties as assigned
*LEYBOLD USA INC. is an Equal Opportunity Employer -- M/F/Disabled/Veteran *
#UUY
#LI-Hybrid
Physical Demands and Work Environment:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, talk or hear. The employee is required to use hands and fingers to type or dial and reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. This position requires frequent computer use. Specific vision abilities required by this job include close vision, color vision, distance vision, depth perception, and ability to adjust focus.
*This position requires occasional travel for less than 5% of the position. *
This position will have remote flexibility after training (60% in office/40% remote).
Experience:
Ability to perform essential job duties with or without reasonable accommodation and without posing a direct threat to safety or health of employee or others. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education level
B.S. degree in Engineering, other Technical discipline, business or marketing with a technical aptitudeRelevant Previous experience
Entry Level, 1-3 years of technical experience preferredVacuum equipment or selling of technical product experience a plusKnowledge areas/Skills
Excellent oral & written communication skills Working knowledge of MS Office ProductsPositive customer-focused attitude and successful interaction in a dynamic team environment is a mustStrong critical thinking skillsAttention to details and problem-solving abilitiesPhenomenal teammate who is flexible and adaptableA self-starter with strong work ethicOther requirements
Fluent in Spanish is a plus Valid driver's license.
Scope of the job:
Geographical scope of the role: Export, PA Interaction skills required for the role: phone, email and chat correspondence with internal and external customers Pattern of work cycle: Fast paced environment with a variety of tasks Non-Money Measures -- Customer response time, value of opportunities won, customer survey results and feedback from departments supported People The number of people reporting to the role- zero The number of people/functions to whom a service is provided- North American customer base and internal contacts in sales
In Return, We Offer
We believe there is always a better way. Open for change and feedback is what defines our culture.We support you on your journey: individual learning opportunities, world-wide job opportunities or technical training from our academy.The safety and well-being of our employees is important to us, which is why we set high standards for your workplace safety.We offer a competitive compensation package (Medical, Dental, Vision, Vacation, Sick, Holiday Pay, 401k, Paternal and Maternal leave, short-term and long-term disability and more)