Report To: Director, Media & eCommerce Operations | Department: Ad Operations Team I Location: Hybrid (Pasadena, CA)

　　Why You'll Love Working Here:

　　Strong track record of providing an inclusive culture of belonging and empowerment in an entrepreneurial environment.We pay 100% of the Health, Dental & Vision premiums for the employee; 80% for the employee's family. Short-Term Disability (STD) & Long-Term Disability (LTD) are provided and 100% covered by the company.We offer PTO (17 days for the 1st 5 years of employment) & up to 10 company paid holidays.

　　What You'll Be Doing:

　　The Video Operations Specialist is an integral part of driving best-in-class customer support through flawless daily execution and project oversight of our fast-growing video solutions. You'll need to be capable of multi-tasking while applying a solid business acumen, strong in organization and problem-solving skills, and confident to make decisions in a fast-paced global environment. You also have a results-oriented mindset and an obsession to serve customer needs through collaboration and follow through.

　　Project coordination of all video production, delivery, and reporting activities across Supplyframe and its partners globally. Accountable for overseeing and executing daily activity including, but not limited to weekly huddle, customer content sourcing requirements, scheduling calendar for video production team and supporting video teams and vendors.Executes Standard Operating Procedures (SOPs) for video solutions and seeks opportunities to improve workflow efficiency.Acts as point person for cross-functional teams and collaborates effectively with sales, customer success, creative, etc.; fosters positive internal relationships and ensures clarity of understanding deliverables and client needs.Owns video metrics reporting, identifies opportunities for improved metric performance, and ensures optimal execution while accountable for delivering customer satisfaction.Oversees the implementation, execution and optimization of video campaigns and promotional advertising across multiple channels, i.e Facebook, YouTube, etc.Interfaces with the customer success team, sales and marketing to ensure programs are executed on time and resolve any customer related issues that arise.Limited customer interaction as needed with sales and customer success account teams.

　　Who/What Are We Looking For:

　　A Bachelor's degree and/or 4-6 year(s) working within a service-oriented organization either in video production, or at an advertising agency.Experience in the electronic component industry and/or familiarity of electronic device evaluation and selection process is strongly preferred, but not requiredCurious by nature and interested in working in a fast-paced and fun environment.Advanced skills in client relations and project tasks organization is essential.Ability to work independently as well as with a team.Self-motivated and able to manage workload with minimal supervision.Superb attention to detail and ability to work successfully while multitasking.Knowledge of Monday.com, Slack, and Salesforce are preferred.

　　The total cash compensation range for this position is $75,000 to $90,000. The actual compensation offered is based on the successful candidate's work location as well as additional factors, including job-related skills, experience, and relevant education/training.

　　Important Note: Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer-sponsored work authorization now or in the future for employment in the United States.

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　　Equal Employment Opportunity Statement

　　Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

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