Job DetailsWhat you'll do at
Position Summary...
What you'll do...
Directs and guides members of management and hourly associates on proper customer service approaches and techniques by modeling excellentcustomer service (for example, tour to teach); ensuring customer needs, complaints, and issues are successfully resolved within company guidelinesand standards; building relationships with associates to ensure proper feedback; and answering questions or providing information to customers andassociates.
Drives and ensures the financial performance of the facility by confirming that budgeted sales, wages, and other expenses are achieved; assisting thestore manager in leading the management team in controlling expenses and wages to ensure expenses are indexed to sales; creating andimplementing plans to improve the financial performance of the facility; creating budgets to align with business need; and analyzing economic trendsand community needs for budget forecasting.
Participates in community outreach programs and encourages and supports associates in serving as good members of the community by establishingand maintaining relationships with key individuals or groups in the community; acting as the representative for the company; presenting thecompany's perspective to various external organizations following the company's media guidelines; and promoting company- sponsored programs,events, and sustainability efforts to associates, and the local community to emphasize the facility as part of the community.
Directs facility operations by setting the standard for appropriate service levels; teaching and developing effective merchandise presentation (forexample, accurate and competitive pricing, proper signage, maintaining in-stock and inventory levels, requesting merchandise to meet the needs ofthe community); providing direction and guidance on executing Company programs and strategic initiatives; ensuring quality assurance standards;and overseeing safety and operational reviews.
Provides supervision and development opportunities for members of management and hourly associates by hiring, training, and mentoringassociates; assigning duties; setting clear expectations; providing associate recognition; delegating business objectives effectively; ensuring diversityand inclusion awareness; and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential.
Drives the execution of multiple business plans and projects by identifying customer and operational needs; developing and communicating businessplans and priorities; removing barriers and obstacles that impact performance; providing resources; identifying performance standards; measuringprogress and adjusting performance accordingly; developing contingency plans; and demonstrating adaptability and supporting continuous learning.
Provides supervision and development opportunities for associates by selecting and training; mentoring; assigning duties; building a team-based workenvironment; establishing performance expectations and conducting regular performance evaluations; providing recognition and rewards; coachingfor success and improvement; and ensuring diversity awareness.
Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction toothers in their use and application; ensuring compliance with them; and utilizing and supporting the Open Door Policy.
Ensures business needs are being met by evaluating the ongoing effectiveness of current plans, programs, and initiatives; consulting with businesspartners, managers, co-workers, or other key stakeholders; soliciting, evaluating, and applying suggestions for improving efficiency and cost effectiveness;and participating in and supporting community outreach events.
*Minimum Qualifications...*
Outlined below re the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Minimum Qualifications: 1 year's general management experience to include financial accountability. 2 years' of college; OR 1 year's retail experience and 1 year's experience supervising 10 associates/employees; OR 2 years' general work experience and 1 year's experience supervising 10 associates/employees. For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a current state issued Certificate of Eligibility. For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific Criminal Background Check (CBC) and Firearms Authorized Training.
*Preferred Qualifications...*
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, General work experience supervising 20 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
*Primary Location...*3270 TELEGRAPH RD, SAINT LOUIS, MO 63125-5565, United States of America
About Walmart
At Walmart, we help people save money so they can live better. This mission serves as the foundation for every decision we make, from responsible sourcing to sustainability-and everything in between. As a Walmart associate, you will play an integral role in shaping the future of retail, tech, merchandising, finance and hundreds of other industries-all while affecting the lives of millions of customers all over the world. Here, your work makes an impact every day. What are you waiting for?
Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.
All the benefits you need for you and your family
Multiple health plan options, including vision and dental plans for you and dependentsFinancial benefits including 401(k), stock purchase plans, life insurance and moreAssociate discounts in-store and onlineEducation assistance for Associate and dependentsParental LeavePay during military servicePaid Time off - to include vacation, sick, parentalShort-term and long-term disability for when you can't work because of injury, illness, or childbirthEligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific plan or program terms. For information about benefits and eligibility, see One.Walmart.com/Benefits.
Frequently asked questions
On average, how long does it take to fill out an application?
On average, it takes 45-60 minutes to complete your application for the first time. Subsequent applications will take less time to apply as our system saves some of your application information. Please note that some positions require the completion of assessments in order to receive consideration for that role. Those would take additional time.
Can I change my application after submitting?
No