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(USA) Senior Manager, Global Investigations
(USA) Senior Manager, Global Investigations-May 2024
Little Rock
May 1, 2025
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10,000+ employees
Consumer Goods & Services, Technology
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About (USA) Senior Manager, Global Investigations

  Position Summary...

  What you'll do...

  You'll make an impact by:

  Conducting highly complex investigations (with a focus on Organized Retail Crime ORC), Consumer/Financial Fraud, and other significant risks to Walmart's business that could also include theft, misappropriation, personal conduct, and major crime) across multiple business segments by receiving and investigating allegations from a variety of channels.

  Working with the Ethics and Legal departments and government agencies on investigative development.

  Planning and executing proactive strategy for Investigations while utilizing analytics to identify potential risk trends.

  Liaison with law enforcement, retail coalitions and internal business partners.

  Developing investigative theory using specialized techniques to gather and evaluate evidence (for example, documents, surveillance video, testimony, media) to perform analysis, and draw findings.

  Conducting and directing interviews of direct and indirect witnesses and presenting findings to business units and law enforcement agencies.

  Preparing investigative findings in a comprehensive, coherent, and proficient written report that meet legal and regulatory requirements for presentations (for example, courtroom proceedings, governmental agency proceedings); and testifying to findings.

  Promotes and supports company policies, procedures, mission, values, and standards of ethics and integrity by training and providing direction to others in their use and application.

  Responding to critical incidents to liaison with law enforcement in providing evidence and presenting succinct factual updates to company leadership.

  Frequent travel within the investigators area of responsibility, with some travel requiring multiple overnight stays.

  You'll sweep us off our feet if...

  You are a self-starter and have experience in ORC investigations and have a proactive investigative mindset, as it relates to identifying and investigating fraud in retail environments, ecommerce, gift cards, credit cards and other activities.

  You have a proven track record in conducting complex proactive investigations.

  You can manage the successful resolution and prosecution of large-scale merchandise theft and fraud schemes executed against retail businesses.

  You can manage multiple complex cases while achieving results.

  You possess exceptional written communication skills and the proven ability to understand and present complex information to both technical and nontechnical audiences.

  You have experience in liaison with law enforcement and government agencies.

  You are comfortable with ambiguity and a self-starter, capable of interfacing with Walmart's business platforms to present investigative findings and identified risk.

  You can leverage proactive analytics and large datasets to proactively develop investigations.

  You demonstrate advance proficiency in MS Office (Excel, Word, and PowerPoint) and can learn new software tools with minimal training.

  Minimum Qualifications...

  Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

  Minimum Qualifications

  • Bachelor's degree in Criminal Justice, Business Administration, Political Science, or related field and 4 years investigative experience in casework/management, auditing, security, or related field OR 6 years investigative experience in casework/management, auditing, security, or related field.

  Preferred Qualifications...

  Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

  Accounting - Forensic, Fraud and corruption casework/management, Global Markets

  CFE - Certified Fraud Examiner - Certification, CPP - Certified Protection Professional - Certification, Financial & Insurance - Certified Public Accountant - Certification

  Primary Location...

  2700 S SHACKLEFORD RD, LITTLE ROCK, AR 72205-6918, United States of America

  Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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