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(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)_PHL4-1
(USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)_PHL4-1-August 2024
Shippensburg
Aug 5, 2025
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Consumer Goods & Services, Technology
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About (USA) Area Manager - Quality Assurance/Systems (Import, Regional, Returns, Sam's, Wm.Com)_PHL4-1

Position Summary...

What you'll do...

Communicate with (or to) individuals or groups verbally and/or in writing (e.g. customers, suppliers, associates).

Implement the business plan for area of responsibility by communicating goals and managing staffing and scheduling, assigning duties and coordinating workloads in order to achieve facility goals (e.g., production, quality, safety).

Monitor and manage productivity of area of responsibility by preparing, reviewing and/or analyzing business reports.

Maintain quality and safety standards in area of responsibility by ensuring associates are trained on Logistics and company policies, standards and procedures; monitoring associate compliance to policies and procedures; distributing and maintaining procedures and supporting documentation.

Identify associate, customer, and/or supplier concerns by listening, consulting with others when needed to determine corrective action to take or make recommendations in order to resolve.

Supervise and develop associates and leaders in area of responsibility by assigning duties and coordinating workloads, monitoring performance and providing feedback; teaching, supporting and modeling Logistics and company policies and procedures; identifying training and development needs; and participating in the hiring, promotion, coaching, teaching, and evaluation of associates and leaders.

Manage the execution of QA guidelines, procedures, and programs by identifying ways to increase building efficiency and maintain inventory integrity (e.g. slot profiling, inventory adjustments, cycle inventory tests, managing outside storage, damages, strays, tracking and reporting close date product, hazardous material processing).

Manage systems hardware and software maintenance and installation by overseeing the work to install new, replacement, or additional systems; ensuring that the necessary repairs are completed on existing systems; and tracking inventory and ordering system components as needed.

Manage the troubleshooting of systems applications by working on systems problem resolution with Information Systems Division (ISD) and vendors; and supporting the continuing development of current and future systems applications.

Live our Values

Culture Champion

• Models the Walmart values to foster our culture; holds oneself and others accountable; and supports Walmart's commitment to communities, social justice, corporate social responsibility, and sustainability; maintains and promotes the highest standards of integrity, ethics and compliance.

Servant Leadership

• Acts as an altruistic servant leader and is consistently humble, self-aware, honest, and transparent.

Embrace Change

Curiosity Courage

• Demonstrates curiosity and a growth mindset; fosters an environment that supports learning, innovation, and intelligent risk-taking; and exhibits resilience in the face of setbacks.

Digital Transformation Change

• Seeks and implements continuous improvements and encourages the team to leverage new digital tools and ways of working.

Deliver for the Customer

Customer Focus

• Delivers expected business results while putting the customer first and consistently applying an omni-merchant mindset and the EDLP and EDLC business models to all plans.

Strategic Thinking

• Adopts a holistic perspective that considers data, analytics, customer insights, and different parts of the business when making plans and shaping the team's strategy.

Focus on our Associates

Diversity, Equity Inclusion

• Identifies, attracts, and retains diverse and inclusive team members; builds a high-performing team; embraces diversity in all its forms; and actively supports diversity goal programs.

Collaboration Influence

• Builds strong and trusting relationships with team members and business partners; works collaboratively and cross-functionally to achieve objectives; and communicates with energy and positivity to motivate, influence, and inspire commitment and action.

Talent Management

• Creates a discipline and focus around developing talent, promotes an environment allowing everyone to bring their best selves to work, empowers associates and partners to act in the best interest of the customer and company, and regularly recognizes others' contributions and accomplishments.

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications:Associate's Degree in Business, Logistics, or related field and 1 year supervisory experience OR Bachelor's Degree in a Business, Logistics or related field OR 2 years Walmart logistics experience OR 2 years supervisory experience

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Inventory Management, Microsoft Office, Walmart Logistics Systems

Bachelors: Business, Bachelors: Logistics

Primary Location...

1410 UNITED DR, SHIPPENSBURG, PA 17257-9552, United States of America

Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.

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