Job Description Summary

　　GE’s Power Conversion business, part of GE Vernova, provides electrification systems that are critical to customers’ power and energy needs for their high-performance applications. We work with some of the world’s major energy, maritime and industrial organizations, helping to enable a transition to energy efficiency and decarbonization, including through our specialist motors, drives and control technologies.

　　The UK Spare Parts & Repairs quote and fulfilment manager is responsible for the Inquiry to Remittance (ITR) process: manage requests related to spare parts or repairs quotes and orders, including pricing, return requests, delivery status and payments.

　　Job Description

　　As a Parts & Repairs Quote and Fulfilment Specialist you will:

　　Run the day-to-day Parts & Repairs, Request for Quotations (RFQs) and fulfilment process, send quotations, receive and validate purchase orders, and manage them from delivery to remittance:

　　Receive and log RFQs from customers.

　　Identify the requested part and provide quotations to customers using the standard Parts Book pricing or agreed customer pricing.

　　Liaise with all stakeholders to ensure on time quote delivery, including Sourcing and Parts Definition teams.

　　Follow up with customers to ensure quotes are converted to orders.

　　Keep all information on your quotes up to date in the quoting tool (SFDC) to ensure accurate financial forecasting.

　　Raise workflows to create and update parts in the Parts Catalogue.

　　Resolve customer issues.

　　Receive and check Purchase Orders then load into SAP.

　　Take ownership of the Sales Order in SAP.

　　Confirm Parts availability & acknowledge delivery dates to customer.

　　Liaise with all stakeholders to ensure on time parts delivery.

　　Manage SAP projects to ensure accurate financial forecasting and regularly update risks.

　　Generate advice notes and manage delivery / collection depending on incoterms.

　　Raise invoices and follow up unpaid invoices.

　　Actively participate in the daily operational meetings and lean initiatives.

　　Assist to pick, pack, kit, and label goods for dispatch/disposal (occasional).

　　Ensure that the business complies with local guidelines and laws, and GE policy:

　　all checks are in place before quotes are issued (eg Nuclear, Finance, Sanctioned Countries).

　　pricing adheres to GE pricing policy.

　　hazardous materials shipped in accordance with UK legislation and that of the destination countries.

　　dispatch of goods and compilation of shipping documents in accordance with GE procedures.

　　all export/importation controls in accordance with UK and country of destination guidelines and laws.

　　Practice general 5S housekeeping:

　　ensure that goods or paperwork do not accumulate.

　　ensure the Clear Desk Policy is maintained at the end of each working day.

　　Observe and maintain Environmental Health & Safety requirements in your work area ensuring a duty of care towards yourself and others and contribute to workplace security of your area.

　　We are looking for a professional with

　　GCSE or equivalent in English / Maths.

　　Experienced in SAP/SFDC to build and manage quotes and orders, and support finance & data reporting.

　　Intermediate user of Microsoft Office Excel.

　　User of Microsoft Office Word, PowerPoint & Outlook.

　　A working background showing a progression of customer facing / order management roles.

　　A working understanding of order fulfilment.

　　Experience in preparation of export/import documentation.

　　Additional languages an advantage.

　　Customer focused in the provision of service.

　　Ability to work under own initiative, with an understanding of appropriate escalation.

　　Ability to work under pressure and prioritise work appropriately.

　　Ability to learn new tools and processes and help improve on them.

　　Effective written and oral communication skills.

　　Detail and numbers oriented, with an organised approach to data reporting and record keeping.

　　You can expect from us:

　　Challenging and exciting projects.

　　A work environment where we understand that not everyone has the same expectations about their jobs, careers and work-life balance and we are happy to discuss flexibility requirements.

　　Attractive compensation.

　　Flexible benefits so you can build a package that fits your personal needs. Some core benefits are: Flexible pension with Company Contribution; Income protection; Private Health Insurance; Life Assurance, healthy lifestyle account.

　　34 days of vacation including national holidays and the ability to flex depending on needs.

　　Additional Information

　　Relocation Assistance Provided: No