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UK Claims Account Relationship Manager
UK Claims Account Relationship Manager-March 2024
London
Mar 31, 2026
About UK Claims Account Relationship Manager

Join us as a Claims Adjuster to grow your experience in handling complex claims.

Make your mark in Claims

Our Claims teams are the proven problem solvers of choice for clients, delivering consistent technical excellence and showcasing our service differentiation to create an unparalleled global claims handling experience. Through a robust stakeholder feedback loop and supported by consistent processes and leadership, we take pride in delivering responsive, fair and professional service with empathy and efficiency.

How you will create an impact:

Manage the claims relationship on an assigned portfolio of multi-line, multinational accounts aligned to the Client Engagement distribution team.

Be an active team member in the acquisition of new business and to support the Client Directors with the servicing needs of AIG’s most strategic clients with regards to claims handling requirements.

Help to ensure that AIG are seen as the most valued insurer in the major client space.

Deliver claims capabilities and services to all assigned clients to assist in the retention of existing business.

Work with client directors on new and cross sell opportunities to designated clients and development clients and coordinate the claims process.

What you'll need to succeed

Broad claims experience with focus in the multinational risk managed space would be desirable.

Good relationship and stakeholder management attributes.

Good decision making and mediation skills and the ability to compromise in the right way.

Presentation and communication skills to promote the claims service to multiple audiences.

Ready to progress your career? We look forward to receiving your application!

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to [email protected] .

Functional Area:

SM - Sales Marketing

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: No

AIG Europe S.A. (U.K. Branch) American International Group UK Ltd

At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

Join our Talent Network . Additional information about AIG can be found at www.aig.com | YouTube | Twitter | LinkedIn .

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