JOB DESCRIPTION

　　Join us on our digital-first journey and join the magic that is happening right now at Chubb. Our teams are innovating, iterating, and solving customer problems at a rapid pace. We are building upon our strength of delivering superior coverage and customer experience by leading the modernization of what insurance does and how we deliver it in a digital way. This means technology is infused into the business and technology experts sit at the table with our insurance experts. This requires taking an engineers of everything mentality to deliver the world-class customer experience that sets Chubb apart from our competition. By being a part of the digital-first journey at Chubb, you will be a transformer at the forefront of driving change in a multidisciplinary squad. Here is how some of our current transformers are describing how they feel about their experience in our squads: invigorated, heard, motivated, supported, and valued.

　　Want to know more about how you can be a part of the magic? Here's what we're looking for.

　　Our vision for this role is for you to utilize your experiences leading business and operational execution and implementing transformation strategies to ensure Chubb's frameworks for a digital-first business and operating model are effectively implemented, measured, adopted, and scaled.

　　Profile of the Ideal Candidate

　　You are experienced in business and operating model evaluation and design, with a track record of successfully executing business transformations and delivering quantifiable value

　　You understand the importance of building and implementing sustainable frameworks and are passionate about piloting, iterating, identifying, and scaling what works

　　You draw energy from understanding and breaking complex challenges into manageable phases and then relentlessly executing; you are resilient by nature and comfortable with ambiguity

　　You are a 360 degree thinker, a lifelong learner and constantly assimilate information

　　You are a servant leader and team player who listens and is able to build trusting and collaborative relationships with stakeholders and teammates

　　You make data-based decision making a core way of working, you are able to constructively debate ideas, and constantly push for the best outcomes

　　You are deeply solutions driven, creative and tireless in finding a path forward

　　What You Will Do

　　Hold accountability for the successful end-to-end implementation of Chubb's Digital First business and operating model for a sub-portfolio of businesses, geographies, or domains

　　Build and utilize Chubb's digital business and operating model transformation frameworks to successfully evaluate opportunities, build pro-formas and financial statements with finance partners, design, MVP, operationalize, and scale the operating model

　　Lead and maintain accountability for end-to-end mobilization process including but not limited to; digital engine and product/platform operating model architecture, partnering with Talent Enablement Team, Domain Leads and Chapter Leads for staffing pods according to transformation archetypes; leading leaders through mission, charter and OKR creation and refinement; ensuring all elements of mobilization roadmap are implemented along with message platforms and value tracking in the correct sequence

　　Act as an out of the box, solutions finder relentless at thinking through and evolving new and creative solutions

　　Implement QBR and Quarterly Sprint Planning playbooks and processes to review progress, establish priorities, understand, and plan integrated resource utilization, and remove obstacles. Facilitate first review, transition to business leadership to scale while playing a "challenger role"

　　Coordinate scaling of operating model to target state, lead problem-solving for business/operating model obstacles that arise, and ensure deviations from established frameworks where necessary are gated appropriately

　　Identify gaps in business capabilities that may benefit from being incubated centrally, built and scaled, and then deployed and managed by the business

　　Attend key operating model ceremonies to ensure ways of working, escalation mechanisms, and value creation strategies are being followed; report on findings and implement plans for adjustment with leadership where required

　　Partner with transformation office leads to measure and monitor effectiveness and adoption of frameworks across operating model, ways of working, value chain intelligence, and performance measurement; understand, report on, and take action where reinforcement and/or adjustments are required

　　Be accountable for gating of all MVP and Operationalized frameworks with transformation office and business leadership, and coordination of subsequent implementation

　　Engage with Chapter Leads, Domain Leads, and Pod Owners to ensure consistent implementation of frameworks and to ensure functioning of major operating model elements is progressing according to KPIs including QBRs, chapter health, platform and product interaction model, release planning, etc.

　　Foster strong partnership with Agile Practices chapter and lead to ensure that best practices are being followed, escalation mechanisms are working appropriately and obstacles are escalated to senior executives for action when appropriate

　　Partner with key Transformation Office pillar leads to ensure talent enablement, technology, and data/analytics strategies and objectives are mutually reinforcing the operating model frameworks; ensure partner frameworks are supported and executed as appropriate within operating model

　　May evaluate and implement multiple transformations concurrently, and may have geographic or regional accountability

　　May serve...

　　Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity