Job Description

　　Summarized Purpose:

　　Collaborates with business partners, project or program leads to enhance the learning experience for colleagues in CDSD, as well as shaping the capability development of our current and future workforce. Measurably improves corporate readiness, performance, and quality.

　　Essential Functions:

　　Manages assignments of Learning Activities and training Audiences in the pertaining Learning Management System(s) (LMS).Generates and analyzes reports created in the LMS or other platforms (PowerBI, Microsoft Excel), implementing or suggesting updates as indicated.Supports and collaborates with business partners, project or program leads to prepare the delivery of learning products and services in the LMS to maximize content retention and support business outcomes and industry compliance.

　　Manages content repositories ("Knowledge Centers") based on SharePoint and other platforms.Generates and analyzes reports created for the content repositories, and in interaction with Subject Matter Experts and Management (as required) ensures content and structural updates as indicated.Creates or supports creation of varied support materials, presentations, training programs, tools, simulations and/or micro learning components and modules on the appropriate use of the LMS and compliance.Manages appropriate documentation (i.e., governance documents, trackers), including copying, sorting, and filing.Supports small projects that mature key learning programmatic capabilities and refine internal processes for the department.

　　Occasionally designs, develops, and delivers educational, training and learning products and services for the business.Performs special projects, assignments, and administrative tasks per business needs.Provides "train-the trainer" sessions and Q&A support for management and staff regarding learning assignment and compliance.Communicates with system administrators to ensure issue resolution and proactive implementation of new training items.