Tourism Information Counselor 1 WAE

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　　Tourism Information Counselor 1 WAE

　　Salary

　　$10.70 - $19.26 Hourly

　　Location

　　Pearl River, LA

　　Job Type

　　Classified

　　Job Number

　　CRT-2024-189395-PW

　　Department

　　Culture Rec & Tourism-Tourism

　　Opening Date

　　01/24/2024

　　Closing Date

　　2/2/2024 11:59 PM Central

　　Description

　　Benefits

　　Supplemental Information

　　This is a part-time position located at the Pearl River Welcome Center in Pearl River, LA.

　　Applicants applying to this announcement should be aware that this is a part-time WAE (when actually employed) position without benefits, and shall not exceed 1245 hours in a 12-month period.

　　Must be willing to work Weekends & Holidays.

　　Must be Responsible and Dependable.

　　Must be able to Lift up to 30 lbs.

　　Must be Flexible with work schedule.

　　Provides visitor information to the traveling public, answers questions, provides directions, information not always limited to tourism information. Participates in required training, does research on events and activities. Computer skills essential. Foreign language skills absolutely a plus. Friendly, outgoing, knowledgeable about Louisiana, of course. Occasional custodial duties. Flexible schedule a must. Available weekends. At least one (FTE) year of customer service required. Must show up on time for assigned shifts.

　　APPLICATION PROCESS:

　　Please refer to the "Job Specifications" tab located at the top of the LA Careers "Current Job Opportunities page" for specific information on salary ranges, minimum qualification requirements and job concepts for each level.

　　No Civil Service test score is required in order to be considered for this vacancy.

　　To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

　　Resumes WILL NOT be accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

　　The Office of the Lieutenant Governor and the Department of Culture, Recreation and Tourism are participants in the E-Verify system for identification and employment eligibility purposes.

　　Louisiana is a State as a Model Employer for People with Disabilities.

　　For further information about this vacancy, contact:

　　Pacee Wallace HR Analyst

　　Department of Culture, Recreation and Tourism

　　PO Box 94361

　　Baton Rouge, LA 70804-9361

　　Email: [email protected]

　　FAX: 225-342-7928

　　Qualifications

　　MINIMUM QUALIFICATIONS:

　　One year of experience in tourism information work, public relations, customer service, or teaching.

　　SUBSTITUTIONS:

　　College training will substitute for the required experience on the basis of thirty semester hours for one year of experience.

　　NOTE:

　　Any college hours or degree must be from an accredited college or university.

　　Job Concepts

　　FUNCTION OF WORK:

　　To provide information to tourists and to perform incidental clerical and custodial functions.

　　LEVEL OF WORK:

　　Entry.

　　SUPERVISION RECEIVED:

　　Close from a Tourism Supervisor or higher level staff.

　　SUPERVISION EXERCISED:

　　None.

　　LOCATION OF WORK:

　　Department of Culture, Recreation and Tourism, Office of Tourism - Welcome Centers statewide.

　　JOB DISTINCTIONS:

　　Differs from Tourism Information Counselor 2 by the degree of supervision received and the absence of experienced level duties.

　　Examples of Work

　　EXAMPLES BELOW ARE A BRIEF SAMPLE OF COMMON DUTIES ASSOCIATED WITH THIS JOB TITLE. NOT ALL POSSIBLE TASKS ARE INCLUDED.

　　Welcomes tourists and determines their travel interests and needs.

　　Provides information on localities, museums, parks, events, and other attractions to visit.

　　Assists travelers with hotel reservations and weather reports from the Internet.

　　Provides directions, shortest routes or scenic routes.

　　Distributes brochures and maps.

　　Answers questions from visitors, by phone and mail, regarding the state, its history and its culture.

　　Conducts research by reading industry publications, visiting travel websites and consulting with others to keep abreast of upcoming events and to broaden knowledge of the state.

　　Participates in educational study tours.

　　Keeps daily records or files; stocks brochure racks; orders supplies/brochures; performs other clerical duties.

　　Attains CPR certification and becomes re-certified annually.

　　Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

　　As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

　　Insurance Coverage More information can be found at https://info.groupbenefits.org/

　　Holidays and Leave – State employees receive the following paid holidays each year:

　　New Year's Day

　　Martin Luther King, Jr. Day,

　　Mardi Gras,

　　Good Friday,

　　Memorial Day,

　　Independence Day,

　　Labor Day,

　　Veteran's Day,

　　Thanksgiving Day and Christmas Day.

　　* Additional holidays may be proclaimed by the Governor

　　State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

　　Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

　　Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your_Retirement_System.mp4) to give you more detailed information about their system

　　Teacher's Retirement System of Louisiana (www.trsl.org),

　　Louisiana School Employees Retirement System (www.lsers.net), among others

　　Agency

　　State of Louisiana

　　Address

　　For agency contact information, please refer to

　　the supplemental information above.

　　Louisiana State Civil Service, Louisiana, 70802

　　Phone

　　(866) 783-5462

　　Website

　　http://agency.governmentjobs.com/louisiana/default.cfm

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