Responsibilities

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

　　Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

　　To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

　　At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　The commerce industry has seen tremendous growth in recent years and has become a hotly contested space amongst leading Internet companies, and its future growth cannot be underestimated. We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and affiliates.

　　As a Sales and Operations Planning (S&OP) Senior Manager, you will play a critical role in aligning sales, marketing, and operations functions to optimize overall business performance. This position involves developing and executing comprehensive S&OP strategies, ensuring efficient communication and collaboration across departments, and driving continuous improvement in the S&OP process.

　　Key Responsibilities:

　　1. S&OP Strategy:

　　- Develop and implement a robust Sales and Operations Planning strategy that aligns with organizational goals and objectives.

　　- Collaborate with cross-functional teams to integrate sales forecasts, production plans, and inventory management into a cohesive S&OP process.

　　2. Demand Planning:

　　- Work closely with operation teams to gather and analyze demand forecasts.

　　- Develop and maintain accurate demand plans to ensure optimal inventory levels and customer satisfaction.

　　3. Supply Planning:

　　- Collaborate with production, procurement, and supply chain teams to develop and maintain production plans that align with demand forecasts.

　　- Ensure that adequate resources are allocated to meet production requirements.

　　4. Inventory Management:

　　- Optimize inventory levels by balancing supply and demand factors.

　　- Develop and implement inventory control measures to minimize excess stock and stockouts.

　　5. Cross-Functional Collaboration:

　　- Facilitate regular S&OP meetings to review and align on demand, supply, and financial plans.

　　- Foster collaboration and communication between sales, marketing, production, and finance teams.

　　6. Performance Monitoring:

　　- Establish key performance indicators (KPIs) to measure the effectiveness of the S&OP process.

　　- Monitor and analyze performance metrics, making recommendations for process improvements.

　　7. Continuous Improvement:

　　- Identify opportunities for process optimization and efficiency gains within the S&OP cycle.

　　- Implement best practices and drive continuous improvement initiatives.

　　8. Risk Management:

　　- Identify and assess potential risks to the S&OP process, such as supply chain disruptions or changes in market demand.

　　- Develop and implement risk mitigation strategies.

　　Qualifications

　　- Bachelor's degree in Business, Supply Chain Management, Operations Management, or a related field. Advanced degrees are a plus.

　　- Proven experience in S&OP, demand planning, or related roles.

　　- Strong analytical and problem-solving skills.

　　- Excellent communication and interpersonal skills to facilitate cross-functional collaboration.

　　- Proficiency in S&OP software and tools.

　　- Knowledge of supply chain management principles.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

　　TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at [email protected]

　　Job Information

　　[For Pay Transparency] Compensation Description (annually)

　　The base salary range for this position in the selected city is $167900 - $316000 annually.

　　Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

　　Our company benefits are designed to convey company culture and values, to create an efficient and inspiring work environment, and to support our employees to give their best in both work and life. We offer the following benefits to eligible employees:

　　We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match. As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans. In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.

　　Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.

　　We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.