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TikTok Shop - Account Manager (Books) - Fixed Term Contract (12 months)
TikTok Shop - Account Manager (Books) - Fixed Term Contract (12 months)-September 2024
London
Sep 15, 2025
ABOUT TIKTOK
As the leading destination for short-form mobile video, TikTok’s mission is to inspire creativity and bring joy.
5,001 - 10,000 employees
Social Media, Technology
VIEW COMPANY PROFILE >>
About TikTok Shop - Account Manager (Books) - Fixed Term Contract (12 months)

  Responsibilities

  TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

  Why Join Us

  Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

  Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

  To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

  At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

  Join us.

  This role is responsible for identifying, recruiting, managing, and delivering impact for strategic book publishers, retailers, and authors while continuously improving the books user experience and driving category profitability & growth. Top candidates will possess strong merchant management and negotiation skills, deep analytical know-how, sharp business judgment, life-long learning capabilities, and a passion for enriching the lives of our users by providing quality goods at their fingertips.

  The UK Book team manages top tier and indie publishers and as well as large, medium and small book retailers across the industry. The focus of the team is onboarding and scaling publishers and retailers to ensure an increasing range of books for our creators and customers through a targeted and systematic merchant onboarding process.

  Responsibilities:

  - Merchant/merchandise strategy & operations: Oversee creation and implementation of sub-category growth strategy, marketing, merchant management, and user/merchandise operations.

  - Onboard key players in the UK book publishing/distribution landscape to TikTok Shop.

  - Deliver growth strategies at merchant level by delivering diverse selection via attractive content (livestreams & short videos) at competitive prices with smooth delivery.

  - Build strong and sustainable relationships at a high level with key authors, publishers, and retailers. Drive category revenue & profit growth by implementing creative partnerships.

  - Achieve category incremental GMV & profit gains through close collaboration with and participation in TikTok Shop Campaigns.

  - Work with the Data Science Team to keep close watch over category data performance and adjust strategy & action according data analytics feedback.

  - Work with the Product & Development Team to automate category ops processes and improve daily work efficiency.

  - Communicate frequently with key stakeholder teams (Creator, Campaign, Logistics, Marketing etc.) to align goals & actions for maximum results.

  Qualifications

  - Bachelor's degree.

  - Demonstrable experience operating autonomously in books category account management at an e-commerce platform, large retailer, or publisher side.

  - Deep knowledge of & relationships/resources within the UK books landscape (with authors, publishers, distributors, retailers).

  - Experience in negotiations and executing deals & partnerships.

  - Highly analytical and data-driven mindset.

  - Ability to synthesize and react to information in a fast-paced, constantly changing environment.

  - Understanding and experience using social media platforms, especially TikTok.

  - UK market experience required

  TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

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