Responsibilities

　　About Us

　　TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

　　Why Join Us

　　Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

　　Join us.

　　The Content Design & Localization team makes the TikTok Shop product easy and delightful to use through clear and expressive UX writing. We sit in the US, Singapore,China and EMEA, and collaborate closely with stakeholders to launch and iterate product features that engage our viewers and content creators.

　　We're looking for a Italian Language Manager to join our growing localization team. This role will be overseeing and responsible for the overall quality of the product UI in assigned language. If you are a highly motivated, energetic, and experienced localization professional, you might be the person we are looking for!

　　Responsibilities:

　　1. Ensure the overall quality of the assigned language

　　2. Responsible for the language quality of the assigned market for the designated product interface and documentation.

　　3. Identify and analyze language quality issues and work on improvement plans with localization project managers and XFN teams.

　　4. Initiate language strategy tailored for the assigned language.

　　5. Oversee and perform localization tasks including but not limited to translation, review, transcreation/copywriting, quality checks and LQA.

　　6. Manage language assets

　　7. Creation and maintenance of the terminology database, TM, writing/localization guidelines and QA checklists.

　　8. Develop a strategy to manage language assets for the designated language.

　　9. Manage resources available to the language

　　10. Monitor the quality of external resources for the language, including but not limited to conducting quality reviews, trainings and performance improvement plans.

　　11. Connect with internal SMEs for expert opinion when necessary.

　　12. Bridge communication with stakeholders

　　13. Work as the prime contact for the assigned language, to work with both internal and external teams.

　　14. Provide cultural and language-related advice.

　　15. Develop and implement localization best practices, guidelines, and processes to ensure consistency and quality across all localized content for the language.

　　16. Managing localization timelines, quality metrics, and reporting on progress to stakeholders.

　　Qualifications

　　1. Full Italian language proficiency, possessing good language and cultural insights.

　　2. Full working proficiency in English.

　　3. At least 7 years of working experience, with min 3 years of translation/proofreading experience.

　　4. Experience with CAT tools, TMS, and LQA process.

　　5. Experience in IT-related industry and product localization across app/web environments.

　　6. Bachelor's degree, preferably in Translation, Localization, Literature Studies or IT-related fields.

　　7. Proven project management skills.

　　8. Excellent oral, written, and interpersonal communication skills, ability to work across time zones and cultures.

　　9. Experience in managing the glossary, TM and style guide will be a plus.

　　TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.