Why Wells Fargo:

　　Are you ready for the next step in your career? This is where it begins - at a company known for our "Well Life" approach to supporting employees' career aspirations, work-life balance, and mental and physical health. We ranked #2 on the 2023 LinkedIn Top Companies list - and #1 among financial services companies - as the best workplace "to grow your career" in the U.S. We're especially proud of our tangible, meaningful commitment to diversity, equity, and inclusion in the workplace. When it comes to employees' financial health, we offer competitive salaries and generous benefits package. Apply today.

　　About this role:

　　Wells Fargo is seeking a Teller in our Consumer, Small & Business Banking division, as a part of our National Branch Network. You are part of the fabric of the local community, helping provide the financial service backbone for its residents, employees and local businesses. If you enjoy working with people, then this is a great role for you with tremendous opportunity to establish your career here at Wells Fargo for years to come. Find out why we're the #1 financial services company to grow YOUR career. Apply today.

　　In this role you will:

　　Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers

　　Complete operational activities while minimizing risks under established policies

　　Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization

　　Receive direction from managers and exercises judgment within defined policies and procedures

　　Escalate questions and issues to more experienced roles

　　Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions

　　Identify information and services to meet customers financial needs

　　Required Qualifications:

　　1+ year of experience interacting with customers, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

　　Bilingual speaking and listening proficiency in Spanish/English (remove if not needed)

　　Desired Qualifications:

　　1+ year of experience interacting with people, demonstrated through work, military, or education

　　Customer service focus with experience handling complex transactions across multiple systems

　　Ability to educate and connect customers to technology and share the value of mobile banking options

　　Ability to interact with integrity and professionalism with customers and team members

　　Experience working with others on a team to meet customer needs

　　Cash handling experience

　　Ability to follow policies, procedures, and regulations

　　Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

　　Well-organized, independent and able to prioritize in a fast-paced environment

　　Ability to exercise judgment, raise questions to management, and adhere to policy guidelines

　　Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

　　Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

　　Job Expectations:

　　Ability to work weekends and holidays as needed or scheduled

　　This position is not eligible for Visa sponsorship

　　Posting Location(s):

　　2000 W Main St

　　DURHAM, NC 27705

　　Posting End Date:

　　5 Feb 2024

　　*Job posting may come down early due to volume of applicants.

　　We Value Diversity

　　At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

　　Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

　　Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

　　Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

　　Applicants with Disabilities

　　To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

　　Drug and Alcohol Policy

　　Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

　　Company: WELLS FARGO BANK

　　Req Number: R-331035

　　Updated: Mon Jan 22 00:00:00 UTC 2024

　　Location: DURHAM,North Carolina