Description

　　Robert Half is seeking a Technical Support Specialist. The Technical Support Specialist is responsible for interfacing with customers both on the phone and other virtual methods to determine how to resolve support issues that come up

　　Your responsibilities

　　Administer computer desktop support in accordance with established policies and procedures

　　Match hardware repairs with the appropriate vendors

　　Fix computer problems, troubleshooting, and recommend appropriate action/solutions

　　Give support on a variety of computer hardware and software issues by identifying, researching, and resolving technical problems

　　Interact regularly and effectively with ticket submitters

　　Create records of daily data communication transactions, issues and remedial actions taken or installation activities

　　Requirements

　　3+ years of experience Desktop and Help Desk Support

　　Hardware and Software Support and Troubleshooting.

　　Service Desk Tickets experience

　　Communications and Customer Service Support Skills

　　Problem Solving Skills

　　Technology Doesn't Change the World, People Do.®

　　Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

　　Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

　　All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

　　© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .