Tonawanda. IMA Life North America. Technical Service Support (Controls Specialist).

　　WHY WE STAND OUT AGAINST THE REST

　　IMA Life offers a truly unparalleled employee experience. Our industry-leading healthcare options, affordable dental and vision plans, and employer-paid life and disability insurance prioritize you and your family's well-being. Confidently invest in your future with our generous 401K plan, featuring competitive employer matching and profit-sharing. Embrace work-life balance with flexible time off, including paid holidays, and a unique buy/sell program allowing you to purchase or sell additional vacation days to suit your needs. We even offer a Profit-Sharing program that is available to employees after their first full year. Choose IMA Life for a rewarding career that stands out from the competition!

　　PRIMARY POSITION RESPONSIBILITIES:1. Coordinate & support key CS suppliers for outsourced repairs / services of capital equipment.2. Provide technical knowledge of equipment & maintain vendor relationships on a technical level.3. Supports SAMs in Tonawanda for materials, knowledge of equipment and services offered to our clients.4. CS Projects - SAP management of material structures and parts processing, & management of new materials.5. Coordination of expedited vendor services & materials in time sensitive applications.6. Knowledge of machine design with respect to the following disciplines: electrical / software7. Technical support for Customer Service personnel on European made equipment.8. Develop and implement customer programs such as Training and Maintenance Plans.9. Perform Line Audits at customer sites.10. Coordinate activities for rebuild & refurbishment of capital equipment.11. Consistently observe and promote SHEQ site requirements12. Coordinator of project upgrades to capital equipment.13. Coordinates with logistics / production departments on CS projects and upgrades14. Coordinates warranty processing of parts / materials with vendors.

　　KNOWLEDGE, SKILLS AND EXPERIENCE:1. Associates Degree with 2 years related work experience OR 5 years working in a GMP production environment supporting pharmaceutical packaging equipment or similar.2. Proficient in working with PLCs, HMIs and SCADA systems, particularly with Allen-Bradley, Siemens and IFix product lines.3. Knowledge of Servo systems a plus.4. Well organized with ability to schedule own and Service Engineering team work load5. Experience and skill in technical liaison with vendors and customer in both written and verbal forms.6. Must operate in a self-directed manner with efficiency and strong communication skills.7. Ability to create accurate detailed QARs for various Filling and Loading upgrades and other capital equipment as required.

　　SPECIAL CONSIDERATIONS:1. Overtime as needed.2. Travel as needed, national and international.

　　Follow link to apply online: https://www.indeed.com/jobs?q=IMA+Life&l=Niagara+County%2C+NY&vjk=8609293080e996fc&advn=32171258494686