Technical Program Officer

　　City/Country Location Details Skopje, North Macedonia

　　Employment Status Full-Time Regular

　　Job Type Project

　　JOB TITLE: Technical Program Officer

　　REPORTS TO: Country Director

　　LOCATION: Skopje, North Macedonia

　　DATE: Immediately

　　LEVEL OF EFFORT: Full-Time Employee (40 hours/week)

　　ORGANIZATION & VALUES

　　DAI is a global development company with corporate offices in the United States, the United Kingdom, EU, Nigeria, Pakistan, and Palestine and project operations worldwide. We tackle fundamental social and economic development problems caused by inefficient markets, ineffective governance, and instability.DAI works on the frontlines of global development. Transforming ideas into action—action into impact. We are committed to shaping a more livable world.

　　DAI and its employees are committed to confronting racism and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races and backgrounds in our continued effort to become a better development partner.

　　DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation, abuse, and harassment as well as other ethical breaches. All our positions are therefore subject to stringent vetting and reference checks.

　　PROJECT BACKGROUND

　　The Critical Infrastructure Digitalization and Resilience (CIDR) program is a five-year regional program managed by DAI for the U.S. Agency for International Development (USAID)’s Bureau for Europe and Eurasia. CIDR assists partner governments and in-country organizations to work with key stakeholders and experts to assess cybersecurity gaps and priorities, make recommendations, and map courses of action to improve the cybersecurity of critical infrastructure and key institutions. 

　　CIDR operates in the Western Balkans, Black Sea Region, and South Caucasus, where countries in recent years have come under more diverse and complex cyberattacks. CIDR is currently providing assistance in Albania, Georgia, Kosovo, Moldova, North Macedonia, and Serbia. This includes assistance in workforce development, cybersecurity assessment, cybersecurity governance, and information sharing of cyberattacks, threats, and solutions. 

　　POSITION OVERVIEW

　　DAI seeks a Technical Program Officer to support the implementation of a five-year USAID-funded Critical Infrastructure Digitalization and Resilience (CIDR) program. The Technical Program Officer will support CIDR activities in North Macedonia working closely with stakeholders in North Macedonia, and regionally as requested.

　　The Technical Program Officer will be responsible for supporting the day-to-day technical implementation of the CIDR activities in North Macedonia. He/she will assist with administration and logistics for regular assessments of the broader political environment within which the project operates to ensure flexibility and rapid reprioritization of activities when necessary.The Technical Program Officer will act as a bridge between DAI and project stakeholders in-country and be the primary point of contact for arranging meetings, activities, and forums in North Macedonia.

　　The position requires a strong background in the administration and execution of donor-funded activities. Some familiarity with cybersecurity and broader issues related to ICT will be an advantage to applicants for this position. Essential to this role are excellent communication and coordination skills, experience in working with stakeholders of all levels of seniority and professional backgrounds, and an ability to ensure coherence and consistency of work in a challenging environment. The Technical Program Officer will work closely with other members of the team based throughout the region and the United States.

　　ROLES & RESPONSIBILITIES

　　Support day-to-day implementation of program activities in North Macedonia.

　　Maintain program administrative records, including program procurement and finance documentation.

　　Prepare and distribute internal and partner meeting agendas and take meeting notes where needed.

　　Serve as point of contact for local stakeholders, consultants, and partners working in North Macedonia.

　　Assist with travel logistics in-country as needed, booking venues, lodging, and transportation.

　　Support the drafting as needed of program reports, workplans, monitoring and evaluation plans, and communications materials.

　　Maintain calendar of events in country and monitor availability of resources to meet client needs for ad-hoc requests.

　　Support onboarding of program staff in accordance with rules and procedures.

　　Follow established policies and procedures to ensure program procurement and travel purchases are conducted in accordance with US regulations, contract requirements, and company guidelines.

　　Keep abreast of cybersecurity trends in country and region, including existing and emerging cybersecurity projects, campaigns, or tools being used to combat threats.

　　Other tasks as directed.

　　QUALIFICATIONS

　　Required

　　Bachelor’s degree in information technology, international development, cybersecurity, or any related fields with 6 years’ experience.

　　At least 3 years of experience providing support for the implementation of donor-funded programs in North Macedonia.

　　Substantial experience working effectively with counterparts at various levels of government, non-governmental organizations, the private sector, and other key stakeholders in implementation of international development assistance projects.

　　Experience in all stages of project management and administration.

　　Excellent communication skills (written and spoken) in English and Macedonian.

　　Ability to work with stakeholders of various cultural, ethnic, and educational backgrounds.

　　Preferred

　　Experience operating complex programs in a dynamic working environment, with multiple partners and teams and U.S. Government-funded project experience.

　　Existing working relationships with government entities, private sector cybersecurity operators, and/or other bilateral donors.

　　Some experience in or knowledge of information and communications technology (ICT) in international development programming.

　　EQUAL EMPLOYMENT OPPORTUNITY

　　All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or status as a protected veteran.

　　DAI and its employees are committed to confronting discrimination in all forms, nurturing respect for our interpersonal relationships, and holding ourselves accountable for positive change within the company and in the communities, cultures, and countries in which we live and work. DAI is committed to attracting and retaining the best employees from all races, ethnicities, and backgrounds in our continued effort to become a better development partner.

　　DAI upholds the highest ethical standards. We are committed to the prevention of sexual exploitation.

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