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Technical Program Manager 1414574
Technical Program Manager 1414574-March 2024
Rtp
Mar 28, 2026
About Technical Program Manager 1414574

  Why You’ll Love Cisco

  We change the World, you will become passionate about your employer and the brand you represent. Everything is converging on the Internet, making networked connections more meaningful than ever before in our lives. Our employees' groundbreaking ideas impact everything. Here, that means we take creative ideas from the drawing board to dynamic solutions that have real world impact. You'll collaborate with Cisco leaders, partner with mentors, and develop incredible relationships with colleagues who share your interest in connecting the unconnected. You'll be part a team that cares about its customers, enjoys having fun, and you'll take part in changing the lives of those in our local communities. Come prepared to be encouraged and inspired.

  What You'll Do

  In this key role as a Technical Program Manager for the Commerce Quote to Order team, you will:

  Own planning and managing product development stages.

  Support the team to achieve goals by removing impediments, identifying, and resolving conflict, facilitating communication both within team and externally.

  Be responsible for administration of sprint board tools, (Jira) with regular monitoring and analysis of sprint cadence and efficiency.

  Work with wider teams, Product Managers and Owners to plan program increments, identifying and mitigating risks and dependencies.

  Effectively communicates outcomes; creating dashboards that drive decision-making and measures continuous improvement.

  Act as a coach to promote and enhance Agile adoption and proficiency across the organization.

  Coordinate the development of new technologies with IT engineers and ensure timely delivery.

  Oversee program plans and direct schedules; effectively managing and controlling change.

  Leads with Cisco Design Thinking approach when looking at retrospective themes/problems and solutions.

  Participate in agile ceremonies such as program iteration, Retrospective/Review, and Program Increment (PI), or other team activities.

  Who You'll Work With

  When you work with us, you’ll be part of a highly empowered collaborative "FUTURE IT" team who's passionate about the use of technology to deliver outstanding business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and cross-functional teams.

  Who We Are 

  Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform with continuous innovation and excellence. The Commerce Quote to Order organization is a team of fun-loving and motivated individuals working on managing IT architecture, platforms, and engineering services for Cisco core commerce transactions.

  Minimum Requirements

  Bachelor’s degree in a technical field such as Computer Science, Information Technology Engineering, or equivalent work experience

  8+ years of experience as a Program Manager and leading agile teams

  Minimum Requirements

  Strong experience in agile delivery model using Jira Align and Jira Cloud

  Preferred - Professional Certificates: Certified Product Manager, SAFe Scaled Agility (SA)

  Ability to multi-task, organize & lead a group of architects and PMs while attending to all details.

  Must be direct, with "roll up your sleeves" attitude to drive program success.

  Organized verbal and written business communication skills

  Ability to adapt to a changing environment, ability to stay focused in the middle of distractions and initiative-taking.

  Why Cisco

  #WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

  We embrace digital, and help our customers implement changes in their digital businesses. Some may think we’re "old" (36 years strong) and only about hardware, but we’re also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can’t put us in a box!

  But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

  Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

  So, you have colorful hair? Don’t care.

  Tattoos? Show off your ink. Like polka dots? That’s cool.

  Pop culture geek? Many of us are.

  Passion for technology and world changing? Be you, with us!

  Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.

  Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

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