Home
/
Comprehensive
/
Technical Manager of ServiceNow Team
Technical Manager of ServiceNow Team-March 2024
Katowice
Mar 30, 2026
About Technical Manager of ServiceNow Team

  Job Description:

  At AT&T we’re redefining the future of communication by connecting people to greater possibility – with expertise, simplicity, and inspiration. At the heart of our purpose lies a diverse workforce of 200,000 people and a culture that aspires to serve customers first, act boldly, move faster, and win as one.

  Our Product Development group, part of AT&T’s Technology Services (ATS) organisation, is responsible for building software-based products, services, and platforms that our customer love and need. Harnessing technology and rebuilding software expertise the team is inspiring simplicity with projects that deliver revenue and cost savings opportunities.

  Job Overview:

  We’re hiring for a leader of ServiceNow development team with a strong background in cross-platform software engineering and experience of growing teams and delivering projects. This opportunity will support the transformation of our industry standard order and delivery management systems. You will scale teams that work (end-to-end) on new and existing features, enhancements, and defect resolution on one or more of AT&T’s software systems and platforms. The position requires close collaboration with U.S based Product Management, Business Systems, and Operations teams throughout system development life cycles.

  As a ServiceNow People Manager , your primary role will be to lead, manage, and develop a team of ServiceNow developers. This position requires a deep understanding of the ServiceNow platform, strong leadership skills, and a commitment to team development. Your role will be instrumental in ensuring the successful deployment and utilization of the ServiceNow platform across the organization.

  Core Responsibilities:

  Lead and manage the team of ServiceNow developers, fostering a culture of collaboration, innovation, and customer focus.

  Plan, delegate, and monitor tasks and projects related to the ServiceNow platform.

  Develop and implement training programs for team members to ensure they are up to date with the latest ServiceNow features and best practices.

  Collaborate with stakeholders to understand their ServiceNow needs and ensure these are effectively addressed by your team.

  Provide regular performance feedback, mentorship, and development opportunities to team members.

  Ensure adherence to established IT policies, procedures, and standards.

  Escalate and manage any ServiceNow related issues or risks, ensuring swift resolution.

  Skills, Knowledge, and Experience:

  Bachelor’s degree in computer science, IT, or a related field.

  Proven experience in a Team Leader / People manager role within a ServiceNow environment.

  Good knowledge of the ServiceNow platform is a must.

  Excellent leadership and team management skills.

  Strong communication and interpersonal skills.

  Ability to manage multiple projects concurrently and meet deadlines.

  Strong problem-solving skills and the ability to make decisions based on accurate and timely analyses.

  Full stack engineering experience and background is a plus.

  Education qualifications:

  Bachelor level degree or equivalent in Computer Science, or related field of study.

  Benefits:

  A career with us, a global leader in communications and technology, comes with big rewards. We offer a competitive salary plus an annual company performance bonus. Once you’re a part of the team, you’ll gain some amazing perks and benefits including car allowance, wellness & leisure time contribution, sickness compensation plan, premium medical services, family friendly benefits as well as meal contribution and an extra week of vacation (…and much more).

  Working hours:

  EMEA (approx. 9am-5,30pm CET)

  Compensation:

  Salary for Slovakia starting from 3 160€ gross monthly.

  The actual offered salary may be considerably higher based on your skills, knowledge, and experience.

  Location:

  Slovakia - Bratislava/Kosice, Czechia - Brno, Poland - Katowice

  This is a hybrid-flex worker position where our preference is for you to be present with your team in the office at least 1-3 times per week.

  Ready to find out more? Apply today!

  Weekly Hours:

  40

  Time Type:

  Regular

  Location:

  Bratislava, Bratislavsky kraj, Slovak Republic

  It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities.

  AT&T will consider for employment qualified applicants in a manner consistent with the requirements of federal, state and local laws

  We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status

Comments
Welcome to zdrecruit comments! Please keep conversations courteous and on-topic. To fosterproductive and respectful conversations, you may see comments from our Community Managers.
Sign up to post
Sort by
Show More Comments
SIMILAR JOBS
Principal Software Developer
Job Description Design, develop, troubleshoot and debug software programs for databases, applications, tools, networks etc. As a member of the software engineering division, you will take an active r
Driver, Non-CDL ( Full Time) Warehouse- Orlando
Position Overview- Must have box truck driving experience This position is responsible for ensuring timely delivery of goods to customer sites as needed or as a part of a pre-defined route, reviewing
Customer Service Consultant (Service Advisor)
Rick Hendrick Toyota Location: 1969 Skibo Rd, Fayetteville, North Carolina 28314 Summary: Responsible for selling, identifying and documenting service, maintenance, and repair service for customers.
Manager, Site Reliability Engineer
The Company Serving the People Who Serve the People Granicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing go
Diesel Technician- $2,500 Sign on bonus
Up to $2500 sign on bonus available! At Rush Truck Centers, our Diesel Service Technician is responsible for providing service to our customers while maintaining exceptional customer service. This ca
Medical Assistant (MA, EMT, CNA, Paramedic) - Urology
Work where every moment *matters. Every day, almost 30,000 Hartford HealthCare employees come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you t
Field Technician III Agricultural
Are you seeking a career-enhancing opportunity with a successful company? Hulcher Resources, a leading agricultural contractor, is looking for dedicated individuals to join us as Field technician can
Production Technician
Cargill Animal Nutrition is a global business that serves large-scale feed mill operators and retailers, as well as individual farmers. Our business has provided better nutrition for better lives for
Risk Management & Independence Manager
Grant Thornton is seeking a Risk Management & Independence Manager to join the team. Approved office locations can be found below. ICS - Risk Management & Independence Manager To enhance our
Stationary Aggregate Operator
JOB REQUIREMENTS: Stationary Aggregate Operator Payne & Dolan Inc. aWalbec Group Company Franklin/Waukesha, WI Are you looking for anexciting career in road, highway, and bridge construction? Pay
Copyright 2023-2026 - www.zdrecruit.com All Rights Reserved