This hybrid role can be located in Santa Clara, CA (HQ), Plano, TX, Reston, VA, or NYC

　　Our Mission

　　At Palo Alto Networks® everything starts and ends with our mission:

　　Being the cybersecurity partner of choice, protecting our digital way of life.

　　Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

　　Our Approach to Work

　　We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

　　At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

　　Your Career

　　Are you a skilled Technical Content Developer with a passion for crafting engaging learning experiences? Do you seek a role where your creativity and technical acumen directly contribute to advancing network security? Join our Learning & Enablement team as a Technical Content Developer, where your skills will not only be valued but also essential in shaping the future of Palo Alto Networks.

　　Your Impact

　　In this role, your responsibilities will include:

　　Design, develop, and maintain technical training content and curricula to meet the learning needs of both internal and external users of Palo Alto Networks products

　　Translate complex technical concepts into accessible and engaging learning solutions

　　Collaborate with engineering, product management, and cross-functional teams to ensure alignment with product launches and training objectives

　　Perform ongoing testing, troubleshooting, and updates to ensure high-quality training content, including demonstrations, hands-on labs, and assessments

　　Adapt swiftly to the fast-paced nature of technological innovation, revising content in a structured and timely manner

　　Manage deadlines effectively, reprioritizing as needed to ensure the timely completion of course-related deliverables

　　Stay informed with the developments in cybersecurity and adjacent technologies - This includes a wide range of areas from general networking and endpoint systems to cutting-edge fields like SaaS, public cloud infrastructure, and machine learning

　　Your Experience

　　We're looking for candidates with the the following:

　　Proven Expertise in Technical Content Strategy - At least 5 years of experience in crafting technical content strategies, developing technical curricula, and engaging in comprehensive course planning

　　Hands-On Experience with Training Labs and eLearning Modules - Demonstrated skills in creating, overseeing, and updating training labs, along with designing interactive eLearning modules

　　Collaborative Work Style - A track record of successful cross-functional collaboration with internal stakeholders from diverse departments

　　Specialized Knowledge in Key Technical Areas - Experience in developing training content focusing on one or more of the following domains - networking, network security, next-generation firewalls (NGFW), cloud access security brokers (CASB), SASE (secure access service edge) encompassing secure remote access, network security, and zero-trust network access, SD-WAN, or Autonomous Digital Experience Management

　　Tool Mastery - Strong proficiency in content development tools, including but not limited to Articulate, Evolve, Captivate, Camtasia, and the Adobe Suite

　　Portfolio of Outstanding Work - A collection of work that showcases your exceptional skills in eLearning course development

　　Educational Background - A BA/BS/MA/MS degree in Instructional Design, or a related field, or equivalent experience, such as military training, that aligns with the role

　　The Team

　　Our Learning & Enablement organization inspires cybersecurity professionals around the world. Join us in driving awareness, in-depth understanding, and adoption of our suite of products, contributing to the safeguarding of digital environments. This is your chance to be part of a team dedicated to meaningful, impactful work in an ever-evolving field.

　　Our Commitment

　　We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

　　We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected] .

　　Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

　　All your information will be kept confidential according to EEO guidelines.

　　The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be between $109,600/yr to $170,000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here (http://benefits.paloaltonetworks.com/) .

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　　Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.