Position Title:Systems Analyst II

　　Job Group:Professional & Scientific

　　Required Minimum Qualifications:High school diploma or equivalent and 3 years of related experience

　　Preferred Qualifications:Bachelor’s or higher degree in technology related field.

　　Experience in HPC and/or research computing.

　　Experience installing research software in Linux, creating containers.

　　Proficiency programming in Python, R, Julia.

　　Experience with GPUs, machine learning

　　Job Description:

　　Summary

　　Iowa State University ITS is seeking a highly motivated Systems Analyst II to join a team dedicated to support, strengthen, and expand the High-Performance Computing (HPC) and Research Computing needs of Iowa State to make the ISU community an exceptional place to work, teach, research, and learn.

　　The HPC team, consisting of 9 full-time professionals, supports Iowa State University clusters and researchers from multiple disciplines, and in addition manages a US Department of Agriculture HPC facility under a research agreement. Working on the team provides great opportunity for professional development through cross-training and allows to take time off without the need to stay available.

　　Ability to learn quickly and be a team player are critical for this position. The successful candidate will be mostly responsible for user support, assisting users with installing software packages, setting up job scripts and workflows, troubleshooting job failures, compilation issues, and job performance concerns, seeking help from other team members when necessary. Other duties include contributing to user documentation, organizing HPC-related workshops, and helping with software updates.

　　This is a 3-year term position with the possibility of renewal.

　　Hybrid work arrangements are allowed for this position.

　　Example of Duties

　　Assisting users with setting up job scripts and workflows, troubleshooting job failures, compilation issues, and job performance concerns.

　　Documenting customer issues and recording actions using ticketing system.

　　Contributing to user documentation and self-help resources, ensuring the latest processes and standard methodologies are clearly communicated.

　　Supporting university training and outreach activities, organizing and teaching HPC-related workshops.

　　Helping with system and research software installs and updates.

　　Team duties include

　　Automation support.

　　Setting up and managing cluster networks (Infiniband and Ethernet).

　　Design and management of high-performance cluster storage.

　　Hardware problems diagnostics and repair.

　　Cloud operations.

　　Supporting system security.

　　Documenting procedures and tasks.

　　Delivery and support of HPC solutions for machine learning.

　　Managing user accounts and access.

　　Leveling Guidelines

　　• Intermediate-level position with solid professional and/or technical skills working under general supervision to achieve goals

　　• Applies broad, working knowledge of the principles of the field to moderately complex, difficult, and varied problems and issues

　　• Exercises judgment within defined procedures and practices to determine appropriate action and resolve problems

　　• Responds to a broad range of inquiries and requests

　　• May provide training and/or direction to lower-level staff

　　• May lead projects of moderate scope and complexity

　　• Provides guidance to students

　　Candidates must be legally authorized to work in the U.S. on an on-going basis without sponsorship.

　　Appointment Type:Regular with Term Appointment (Fixed Term)

　　Proposed End Date or Length of Term:May 31, 2027

　　Number of Months Employed Per Year:12 Month Work Period

　　Time Type:Full time

　　Pay Grade:PS809

　　Application Instructions:To apply for this position, please click on “Apply” and complete the Employment Application. Please be prepared to enter or attach the following: 1) Resume/Curriculum Vitae 2) Letter of Application/Cover Letter If you have questions regarding this application process, please email [email protected] or call 515-294-4800 or Toll Free: 1-877-477-7485. Why Choose ISU? Iowa State University is committed to fostering a workplace of belonging, where diversity is celebrated and equity is a core value. Our Iowa State Employees enjoy comprehensive health and work life benefits, including medical and dental; as well as: • Retirement benefits including defined benefit and defined contribution plans • Generous vacation, holiday and sick time and leave plans • Onsite childcare (Ames, Iowa) • Life insurance and long-term disability • Flexible Spending Accounts • Various voluntary benefits and discounts • Employee Assistance Program • Wellbeing program • This job may also be eligible for flexible work schedules and flexible workplace options that may include flexible working hours and a hybrid working environment.

　　Original Posting Date: January 18, 2024

　　Posting Close Date:February 1, 2024

　　Job Requisition Number:R13740

　　By focusing on the future and providing the best student experience possible, Iowa State attracts students and faculty who want to make a difference. With a comprehensive land-grant mission of education, research, extension and outreach, we produce scholars whose ideas change the world. And through Innovate at Iowa State , we provide innovative and entrepreneurial opportunities for students of all backgrounds. Located just 30 minutes north of Des Moines, the city of Ames was recently named one of the Top 10 cities in the U.S. for campus life and career opportunities.

　　Iowa State University is a global and culturally diverse university committed to providing an inclusive, equitable, and diverse environment for both learning and employment. We know that diversity in experience and perspective is vital to advancing innovation, critical thinking, solving complex problems, and building an inclusive academic community. At Iowa State, we translate these values into action by seeking individuals who have experience working with diverse students, colleagues, and constituents. The university has an expectation that all employees will demonstrate a contribution to diversity and inclusion as embodied in Iowa State University's Principles of Community. (https://www.diversity.iastate.edu/connect/principles)

　　All offers of employment, oral and written, are contingent upon the university’s verification of credentials and other information required by federal and state law, ISU policies/procedures, and may include the completion of a background check and/or a consumer credit check.

　　Iowa State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, marital status, disability, or protected veteran status and will not be discriminated against. Inquiries can be directed to the Office of Equal Opportunity, 3410 Beardshear Hall, 515 Morrill Road, 515 294-7612, email [email protected] .

　　If you have questions about the application process please email [email protected] or call 515-294-4800 or Toll-Free at 1-877-477-7485 . Iowa State University provides reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should email [email protected] or call (515) 294-4800 or Toll-Free: (877) 477-7485 . TTY users are welcome to use the Iowa Relay Service number by dialing 7-1-1 or (800) 735-2942 .

　　General ISU compensation information can be found on the University Human Resources (https://www.hr.iastate.edu/careers/compensation) website. Please note that this is only a list of ranges and individuals will be paid commensurate with qualifications.