At ITW Food Equipment Group, people and food are our passion. We believe great food brings people together, and the relationships we share feed our inspiration to be the best we can be for one another.

　　Our family of premium brands has been dedicated for more than a century to supporting those who are not only passionate about creating great food but are inspired by the people they serve and come to know on a daily basis.

　　Likewise, it is our mission to provide food equipment that foodservice and food retail professionals can trust to work hard and deliver quality, consistent results day in and day out, empowering them to focus on what they love most—creating great food for great people.

　　The Systems Administrator will be primarily responsible for designing, implementing, maintaining, and improving the availability, scalability, and performance of the Information Technology systems. This role will be part of a team supporting server infrastructure and critical applications running on Hyper-V and Windows systems; on-premises as well as cloud hosted. This position will also be required to routinely analyze production systems to identify performance bottlenecks and optimization opportunities, as well as assisting with escalated support of users while working closely with other IT staff and company employees.

　　ESSENTIAL DUTIES AND RESPONSIBILITIES

　　Leadership/ Operations

　　Establishes and executes processes to identify, track, escalate, resolve, and report IT incidents and problems related to applicable infrastructure.

　　Assists with developing and implementing strategies around cloud and hosted infrastructure, configuration management, and OS/Software lifecycle management.

　　Technical

　　Provides Tier 2 and 3 support within Office 365 technologies including SharePoint, Teams, Azure, configuration management, security, and admin functions such as licensing and user security.

　　Aids in providing technical guidance for end user device and configuration management.

　　Responsible for the day-to-day support of on-premises and cloud systems including upgrades, system setup, system administration, monitoring, incident resolution, problem management, configuration, security management and monitoring, capacity planning, availability management, disaster recovery and routine updates.

　　Acts as a liaison with vendors regarding problems, fixes, and required enhancements.

　　Participates in the design of infrastructure solutions working alongside (e.g., Web, Database, Storage, Networking, etc.) to ensure that initial and anticipated future business requirements are represented.

　　Assists with the timely evaluation, qualification, and implementation of new software products, tools, and related appliances as it pertains to the impacted systems or processes.

　　Maintain backup equipment, schedules, validation, and applicable storage needs.

　　Patch management to include software, operating system, and firmware.

　　This position requires analytical and problem-solving aptitude along with a wide range of technical development, design and multitasking skills.

　　Prepares and maintains detailed technical documentation, standards and policies and assists in the training of other resources as required. Provide technical guidance for any change management activities.

　　Bachelor's Degree in MIS, Computer Science, or related field

　　5+ years of practical hands-on experience working with Active Directory, Group Policy, DNS, DHCP, Windows Security, deployment services, DFS and other Microsoft infrastructure services.

　　5+ years’ experience in designing, deploying, and maintaining Microsoft Active Directory and infrastructure systems including Exchange, File Servers, and SharePoint.

　　Proficiency in managing and maintaining Windows Server operating systems (Windows Server 2003, 2008, 2012, 2016, 2019/2022)

　　5+ years of proven experience in designing, implementing, supporting, and upgrading infrastructure systems in physical and virtual environments such as Hyper-V for medium and large organizations.

　　3+ years of experience supporting systems running ERP solutions.

　　Strong understanding of backup and recovery processes and applications. Experience with Veeam in a multi-site environment.

　　Practical hands-on experience with IAM/SSO, integration to AD, SAML, MFA, centralized authentication, authorization, access, and password management.

　　Solid understanding and knowledge of IT security best practices.

　　Superior documentation and organization skills, strong attention to detail and commitment to quality.

　　Excellent written and verbal communication skills, and ability to communicate complex ideas to a variety of audiences.

　　Proven ability to meet deadlines, prioritize tasks and work effectively with minimal supervision in a team environment.

　　Green Card or US citizenship

　　ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

　　As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

　　All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.

　　ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

　　As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

　　_All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws. _

　　ITW is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.