Description:
• Installing/uninstalling/configuring computer systems and network hardware components to include internal and peripheral devices, memory chips, video cards, hard drives, printers, network interface cards, media converters, routers, switches, and other peripheral devices.
• Maintaining/troubleshooting customer Windows servers, workstations, both on-site and remotely.
• Performing Windows System Administrative support to include adding and removing users, performing backups, installing software, monitoring systems, and assisting users daily.
• Performing remote troubleshooting through diagnostic techniques and questions.
• Determining the best solution based on the issue and details provided by customers.
• Properly escalating unresolved queries to the next level of support.
• Tracking, routing, and redirecting problems to correct resources.
• Learning fundamental operations of commonly-used software and hardware equipment
Requirements:
All Positions: Requires Security+ CE certification or other qualified DoD 8140/8570 certification.
All Roles Require an ACTIVE TS Clearance
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About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email [email protected]. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.