Description
We are seeking Switchboard Operators to join a great team in a healthcare setting! This role plays a crucial role in managing incoming and outgoing calls within a healthcare facility, responsible for ensuring efficient communication between patients, healthcare providers, and various departments within the organization.
-Operates the PBX answering incoming and in-house call requests.
-Responds to all emergency codes quickly and calmly with appropriate overhead paging.
-Contacts patients for an address update as indicated by Supervisor.
-Reviews updates in the communication book and initial memos.
-Inventories contents of safe at the beginning of each shift in the presence of a security guard.
-Assigns loaner beepers and programs new beepers.
-Ensures courteous and professional dialog with all customers.
Requirements
Qualifications:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Knowledge of phone systems and basic computer skills.
Ability to handle high call volumes and remain calm under pressure.
Excellent organizational and multitasking abilities.
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https:///www.roberthalf.com/us/en/terms) .