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Surveillance Investigator
Surveillance Investigator-January 2024
Joliet
Jan 16, 2026
About Surveillance Investigator

Advance Your Career in Insurance Claims with Allied Universal® Compliance and Investigation Services. Allied Universal® Compliance and Investigation Services is the premier destination for a career in insurance claim investigation. As a global leader, we provide dynamic opportunities for claim investigators, SUI investigators, and surveillance investigators. Our diverse and inclusive team is committed to innovation and excellence, making a significant impact in the insurance industry. If you’re ready to grow with the best, explore a career with us and make a difference. Enjoy comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, and exclusive perks.

Allied Universal® is hiring a Surveillance Investigator. Surveillance Investigators perform discreet mobile and stationary surveillance of Claimant to confirm current activities and capabilities to assist with the administration of an Insurance claim.

RESPONSIBILITIES:

Conduct independent investigations of insurance claims across a range of coverage types, including workers’ compensation, general liability, property and casualty, and disability

Utilize various surveillance techniques and equipment to monitor subjects covertly

Document and report observations, activities, and any relevant information in a clear and concise manner

Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts

Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations

QUALIFICATIONS (MUST HAVE):

High school diploma or equivalent

Post offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course

Prior experience in insurance or investigations

Flexibility to work varied and irregular hours/days including weekends and holidays

Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors

Proficient in utilizing laptop computers, video cameras and cell phones

Capable of maintaining focus and multitasking effectively in a dynamic environment

Demonstrated ability to manage stressful situations with composure and professionalism

Ability to work in a very independent environment

PREFERRED QUALIFICATIONS (NICE TO HAVE):

Military experience

Law enforcement

Insurance administration experience

College degree in Criminal Justice

Two (2) or more years of experience in insurance or investigations

BENEFITS:

Medical, dental, vision, basic life, ADD, and disability insurance

Enrollment in our company’s 401(k)plan, subject to eligibility requirements

Seven paid holidays annually, sick days available where required by law

Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full time positions. Unused vacation is only paid out where required by law

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices .

Job ID: 2024-1271480-4

Location: United States-Illinois-Joliet

Job Category: Compliance Investigations

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