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Supplier Cost Recovery Manager
Supplier Cost Recovery Manager-March 2024
Waterloo
Mar 30, 2026
About Supplier Cost Recovery Manager

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Description

Position Summary

The Supplier Cost Recovery Manager is responsible for the development of Trek’s supplier cost recovery program. This position works cross functionally within Trek’s Operations team to recoup costs associated with warranty claims and non-conforming materials. In addition to daily support of the recovery process, this position plays a key role in the development and execution of the warranty cost reduction strategy.

Responsibilities

Manage the day to day processes for supplier claims management. This includes the review and adjudication of supplier claims, gathering additional information in support of claim resolution, and following up with suppliers on unresolved claims.

Develop and distribute monthly communication of recovery metrics to both internal and external stakeholders

Development and execution of the supplier claim recovery growth plan, focused on increasing the percentage of cost recovered and the expansion of the program to new and existing suppliers

Work closely with Trek’s Quality department to coordinate product fulfillment and supplier inquiries; supporting the timely resolution of non-conforming material issues

Work collaboratively with suppliers and Trek’s Quality Engineering group to identify and track cost reduction opportunities

Set clear goals and metrics to monitor and track supplier performance

Establish and document Warranty Agreements with new suppliers

Work cross functionally with Trek’s Customer Service and Field Quality teams to improve supplier claim accuracy

Position Requirements

Proficient in Excel and integrated ERP systems (such as JDE, SAP, Oracle, etc.)

Detail oriented with outstanding communication skills (written and verbal)

Ability to extract, organize, analyze, and report data within a BI environment

Displays strong analytical skills including data query development and statistical analysis

Established ability to manage multiple complex projects at once

Applicable and detailed work experience in; Manufacturing/Assembly Operations, Quality, Supply Chain, Program/Project Management

Strong leadership skillset

Education/Experience

Bachelor's degree or equivalent; related experience and/or training; or equivalent combination of education and experience.

5+ years of direct people management experience

5+ years of experience working in Supply Chain or a related job function

Trek Benefits:

• Flexible and fun company culture• Competitive health care• PPO HDHP medical plan options, Dental insurance, Vision insurance• Flexible Spending Accounts (FSA)• Free life insurance optional term life insurance• Competitive vacation package• 401(k) with match and Employee Stock Ownership Plans (ESOP)• 12 weeks of maternity leave with 100% pay• Flexible holiday schedule – 10 company holidays• Tuition Reimbursement up to $15,000! (Undergraduate Masters programs)• Employee discounts on all product• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:E-Verify Participation Poster: English / Spanish E-Verify Right to Work Poster: English | Spanish

Trek is a place where you’re valued for being you. If you’re really into bikes, that’s great. If you’re not (yet), that’s great too. Because there’s a lot more to Trek than bikes. Every person has a unique history and life experience to bring to the table. We respect that. It’s what makes us who we are.

Trek was named to Fortune Magazine's list of Top 100 Best Companies to Work For. Learn more of why Trek is one of the top 100 Greatest Place to Work.

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