Position Summary Required Qualifications Must be at least 16 years ofage Greet each customer in a courteous and professional manner Assistall pharmacy and front store customers with their questions and concernsRequest additional help when needed to maximize customer satisfactionMaintain customer/patient confidentiality according to HIPAA and companystandards Answer telephone with appropriate greeting Operations Complywith all federal and state laws, rules and regulations Comply with CVSpolicy and procedures at all times Adhere to CVS workflow and ensurequality assurance standards are maintained at all times Maintainprescription prioritization throughout prescription processing Processprescriptions Including translation of SIG codes, product selection,counting and measuring drugs, capping and uncapping vials and bottleslabeling of prescriptions Resolve Third Party rejections and completeany manual claim forms Perform all register transactions, in adherenceof CVS policy and procedures This includes cash, check and chargetransactions Bag merchandise upon completion of sale Perform allprescription pick-up procedures, in adherence of CVS policy andprocedures; Complete Prescription Pick-Up Log, validate customeraddress, Make the Offer to Counsel and direct customer to Pharmacist orIntern (if applicable) Communicate with all healthcare professionalswhen permissible and according to state law Retrieve and fileprescriptions appropriately according to State and Federal LawParticipate in all required store operational meetings Maintain a clean,organized and professional pharmacy department, according to CVSstandards Access, input and retrieve information to/from the computerStand for extended periods of time Assist front store operations whenneeded Inventory Management Maintain in-stock by ensuring all inventorymanagement policies and procedures are followed Utilize appropriatereport(s) to maintain replenishment Pull outdated, damaged and recalledmerchandise and prepare for return Assist with putting away drug orders(except CIIs) as permitted by law Required Qualifications continued:Front Store Activities Operate a cash register including cashtransactions, checks, charges Follow company policies and proceduresregarding cash register performance Request additional help when neededto increase customer satisfaction Greet each customer using the eyes,hi\'s and help at all times and assist customers with their questions,problems and complaints Price merchandise utilizing price guns Storecleanliness: break area and rest rooms; vacuum; dust/face; cleanwindows; rubbish removal; exterior maintenance; sweeping Stock shelvesComplete price changes: document counts, utilize price guns Answer thetelephone using the appropriate greeting Process photofinishing ordersMaintain check-out area: fill register supplies CVS Health is committedto recruiting, hiring, developing, advancing, and retaining individualswith disabilities. As such, we strive to provide equal access to thebenefits and privileges of employment, including the provision of areasonable accommodation to perform essential job functions. CVS Healthcan provide a request for a reasonable accommodation, including aqualified interpreter, written information in other formats, translationor other services through [email protected] If you have aspeech or hearing disability, please call 7-1-1 to utilizeTelecommunications Relay Services (TRS). We will make every effort torespond to your request within 48 business hours and do everything wecan to work towards a solution.