At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

　　Job Description

　　Primary Function/General Purpose of Position

　　The Staffing Coordinator performs all scheduling, staffing, and timekeeping responsibilities for designated work areas within scope. This includes creating and editing schedules to filling open shifts, timecard management, as well as mobilizing staff for daily needs that surface less than 24 hours before the start of a shift (cancellation, flexing, floating, and management of unplanned shift vacancies, as well as daily maintenance of unit/department schedules). This role utilizes an electronic staffing system platform and requires strong communication with multiple stakeholders and leaders.

　　Essential Job Functions

　　Create and edit schedules for nursing departments into the electronic scheduling system following all hospital policies, procedures, and guidelines. Assign specialty roles particular to each unit’s operational needs.

　　Prepares accurate daily and/or shift work schedules, which reflect forecasted needs in collaboration with nurse managers

　　Approve or deny all schedule requests based on skill mix and needs of the unit, with communication to unit managers as appropriate.

　　Balance and publish schedules at the end of the self-scheduling period to ensure all skill mixes are covered for unit efficiency; determine the vacancy rate for the various roles in the department and post incentive shifts in accordance with the incentive policy for the ministry.

　　Adjusts schedule to accommodate needs through acquiring additional personnel or reducing scheduled staff. Contacts available staff to best provide for unit care requirements utilizing available resources to fill open shifts.

　　Within 24 hours of shift time determine complex department staffing needs and arrange appropriate coverage in the technology and communicate to the units.

　　Receive sick call notifications and manage unplanned shift vacancies; evaluate market staffing as a whole system to determine needs for recruiting associates for open shifts, leveraging technology to maximize inpatient resources with minimal fiscal impact to the hospital organization.

　　Maintain daily maintenance of unit/department schedules within the electronic staffing system. Effectively communicates critical or immediate staffing needs to nurse manager or their designee.

　　Approve or deny all timecard requests with attestations, with communication to unit managers as appropriate.

　　Prepare timecards for readiness for manager approval (Review and clean up exceptions)

　　Maintains staffing related records, files, and reports. Distributes reports to appropriate leaders, as determined by manager.

　　Assists with allocation of agency resources and other duties as assigned pertaining to contract labor.

　　This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.

　　Licensing/Certification

　　None

　　Education

　　Associates Degree in Business, Data Management, or Related Field (preferred)

　　Work Experience

　　2 years’ experience with staffing/scheduling software in a healthcare setting (required)

　　Training

　　None

　　Language

　　None

　　Patient Population

　　Not applicable to this position

　　Working Conditions

　　Periods of high stress and fluctuating workloads may occur.

　　General office environment.

　　May have periods of constant interruptions.

　　Physical Requirements

　　Physical Demands

　　Frequency 0% 1-33% 34-66% 67-100%

　　Lifting/ Carrying (0-50 lbs.) x

　　Lifting/ Carrying (50-100 lbs.) X

　　Push/ Pull (0-50 lbs.) x

　　Push/ Pull (50-100 lbs.) X

　　Stoop, Kneel X

　　Crawling X

　　Climbing X

　　Balance X

　　Bending X

　　Work Position

　　Frequency 0% 1-33% 34-66% 67-100%

　　Sitting X

　　Walking x

　　Standing X

　　Additional Physical Requirements/

　　Physical Requirements

　　Hear alarms/telephone/audio recordings

　　Color Vision

　　Acuity – near

　　Hazards

　　None

　　Skills

　　Organizing

　　Multitasking

　　Written communication

　　Verbal communication

　　Customer service

　　Analytical

　　Teamwork

　　Stakeholder engagement

　　Scheduling software

　　Interpersonal skills

　　Conflict resolution

　　Problem solving

　　Microsoft Excel

　　Microsoft Word

　　Microsoft Teams

　　Kronos

　　Project management

　　Staffing

　　Scheduling

　　Training

　　Many of our opportunities reward* your hard work with:

　　Comprehensive, affordable medical, dental and vision plans

　　Prescription drug coverage

　　Flexible spending accounts

　　Life insurance w/AD&D

　　Employer contributions to retirement savings plan when eligible

　　Paid time off

　　Educational Assistance

　　And much more

　　*Benefits offerings vary according to employment status

　　All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email [email protected] . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at [email protected]