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Sr Service Now Business Analyst
Sr Service Now Business Analyst-July 2024
Chevy Chase
Jul 12, 2025
ABOUT LEIDOS
Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world’s toughest challenges in the defense, intelligence, homeland security
501 - 1,000 employees
Consulting
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About Sr Service Now Business Analyst

  Description

  Leidos Civilian Health Solutions has a need for a Senior Business Analyst, contingent upon contract award, to support NIH programs in Bethesda, MD. The position is part of a highly visible Health Information Technology (IT) services effort. As the largest biomedical research agency in the world, NIH has access to extensive data via numerous web applications, data services and other mechanisms, and requires advanced business intelligence dashboards to support smart decision-making.

  Candidates must be local to the DC Metro area for onsite work.

  Responsibilities:

  Identify business needs, goals, and objectives.Analyze current business processes, workflows, and systems.Develop business requirements, functional specifications, and use cases.Conduct research and gather data to support business cases, feasibility studies, and cost-benefit analyses.Work with cross-functional teams to ensure that project deliverables meet business requirements.Ability to perform independently and under pressure of time constraints with the proven ability to manage multiple projects simultaneously.Ability to understand technical vision and communicate it to both technical and non-technical parties.

  Skills and Qualifications:

  Bachelor's Degree and 10+ years of IT experience.Experience in project management, budget, and forecasting toolsets.Should have knowledge of industry best practices as articulated by, but not limited to, the Project Management Institute (PMI), Lean IT, and Agile practices.Demonstrated Leadership Position.Demonstrated knowledge of all business analysis practices with emphasis on business requirements gathering, facilitation, testing and workflow analysis.Experience with business process modeling/mapping, use case modeling and sequence flow diagramming.Demonstrated ability for oral and written communication with the highest levels of management.Information Technology experience in managing multiple, cross-functional teams or projects and advising senior level management and key stakeholders.Ability to maintain discretion associated with staffing and cost requirements.Experience with Program/Project Management principles and concepts (WBS, PWS, IMS, RACI, Risk Management).Strong analysis skills, with the ability to identify and improve documentation to support the PMO and Technical Team.Able to multi-task, self-assign work, and function in a dynamic, fast-paced environmentRequires ability to obtain Public Trust level 5 clearance.

  Desired Skills and Qualifications:

  Practical experience with HHS EPLC and ServiceNow implementations, highly desirable. Prior work experience supporting the National Institutes of Health (NIH)

  hhsnih

  Pay Range:

  Pay Range $87,100.00 - $157,450.00

  The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  Original Posting Date:

  12/11/2023

  While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.

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