Job Description

　　A successful Program Manager is responsible for leading multiple projects, developing strategic goals for technology use and supply chain systems, driving initiative level technology projects, implementing, and managing cross functional projects, influencing and creating solutions to solve problems across planning and supply chain.

　　In this role, you will be responsible for the interaction with business partners and technical engineers in a cross functional environment in an effort to support varying degrees of mid-sized to XL programs and projects.

　　A day in the life…

　　Lead the planning, execution, and closure of multiple projects within the supply chain systems and technology domain

　　Develop and maintain a comprehensive project portfolio, ensuring alignment with business objectives and technology strategy

　　Prioritize projects and programs based on strategic importance, resource availability, and business impact

　　Build, mentor, and manage technical and business project resources ensuring accountability for project deliverables

　　Foster a collaborative and results-oriented culture, driving project deliverables and continuous improvement

　　Establish and maintain strong relationships with key stakeholders, including Technology and Supply Chain Leaders, IT Technicians, and Senior Leaders

　　Develop and manage program budgets, ensuring efficient allocation of resources

　　Identify, assess, and mitigate project risks and issues proactively

　　Ensure the delivery of high-quality solutions by implementing best practices, quality standards, and partnerships for UAT criteria

　　Oversee the testing and validation processes for supply chain systems and project deliverables

　　Behavioral Competencies

　　Communicates clearly and concisely, in written and oral formats about decisions, plans, and tasks

　　Minimizes use of jargon to ensure understanding by specific audiences

　　Listens effectively and asks questions to identify needs and share information

　　Actively seeks, absorbs and takes action on feedback

　　Leverages communication standards to distribute information to appropriate audience

　　Contributes constructively in team meetings and cross-discipline collaborations

　　Proactively resolves upstream dependencies

　　Demonstrates an ability to resolve conflict

　　Key Qualifications

　　Proven experience leading coordinated effort to accomplish predefined goals

　　Proven experience in communicating clearly to broad and diverse audiences

　　Ability to translate technical requirements into plans

　　Proven experience as an IT Program Manager or a similar role, with a track record of successfully managing complex supply chain technology projects

　　Strong knowledge of supply chain systems, including Warehouse Execution System (WES), Warehouse Control System (WCS), Warehouse Management System (WMS), Material Handling Equipment (MHE) systems, and related technologies

　　Excellent leadership, communication, and interpersonal skills

　　Strong problem-solving and decision-making abilities

　　Experience with varying project management methodologies (ie waterfall, agile)

　　Proficiency in project management software tools and collaboration platforms such as Jira and Confluence

　　Stakeholder relationship management

　　We’ve got you covered…

　　Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including:

　　Medical/Vision, Dental, Retirement and Paid Time Away

　　Life Insurance and Disability

　　Merchandise Discount and EAP Resources

　　A few more important points...

　　The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job.

　　Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

　　Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com .

　　© 2022 Nordstrom, Inc

　　Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs.

　　Pay Range Details

　　The pay range(s) below are provided in compliance with state specific laws. Pay ranges may be different in other locations.

　　Seattle, WA - 130,000.00 - 201,500.00 USD Annually (depending on experience)

　　This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf

　　About Us

　　We’re a fast-moving fashion company that started as a shoe store in 1901. This heritage of service is the foundation we’re building on as we provide convenience and true connection for our customers. We empower our people to be innovative, creative and focused on providing the best service to our customers. Through it all, we remain committed to leaving the world better than we found it.

　　Whether you’re a genius engineer, a phenomenal salesperson or a supply chain pro, we invite you to bring your unique talents and join our team. We reward great work, promote from within and celebrate diversity.

　　CUSTOMER OBSESSEDWe strive to know our customers better than anyone else. We listen, anticipate, build trust and move with speed to deliver on their needs.

　　OWNERS AT HEARTWe treat every interaction as an opportunity to make an impact and deliver excellence.

　　CURIOUS AND EVER CHANGINGWe approach problems with curiosity and create solutions. We unlock potential to be bold, think big and inspire innovation.

　　HERE TO WINWe’re committed to delivering results, both today and tomorrow. We win as a team by supporting and challenging one another to be better every day.

　　WE EXTEND OURSELVESWe treat each other with respect and kindness. We do the small things that make a big difference. We create a welcoming environment, helping people feel connected, valued and part of one community.

　　Come on! Join us!