SR. MGR, SLED PROGRAM MANAGEMENTThe Role:The Sr. Mgr., SLED Programs, Sales Operations plays a critical role in enabling our sellers, and partners to win against key competitors across key vertical markets, that Juniper Network serves and reports to the Global Sales Operations Director. This is an individual contributor role that requires strong business acumen, keen attention to detail and ability to understand sales and business objectives. This role requires an entrepreneurial and creative skilled approach in order to work collaboratively with the Field sales and Channel sales teams, as well as key cross-functional business including, Corporate Marketing, Human Resources, Product Management, Legal and Finance.In this role, you will own the orchestration and program management of the North America K-12 /E-Rate Program, State & Local Governments, and Healthcare and being responsible for driving the SLED strategy and direction for Juniper, as well as project manage supporting K-12/ E-Rate initiatives.Functional Responsibilities:Develop detailed project plans, clear process for engagement with stakeholders, clarify intent and goals, establish strategic imperatives, etc.Facilitate interlocks to ensure consistency in goal definition and measurement amongst cross-functional teams' and the sales organization's goals, initiatives, market understanding, account potential, and partner strategy.Drive and manage key SLED sales program success metrics and reportingIdentify gaps and analyze sales needs in existing program processes and proposing solutionsIdentifying gaps and analyzing sales needs in existing program processes and proposing solutionsProvide coordination and development of training curriculum for internal sellers and partners on the SLED market, programs and processesCompile and present quarterly metrics and reporting on programsServe as an active participant and observer in core team meetings, as neededAcquires and retains broad understanding of legal, bid, contract management, and E-Rate processes to mitigate risk to companyDevelops a practical knowledge of Juniper's offerings including systems/software, hardware, and services and be able to present at internal and partner trainingsResponsible for inside and field sales trainings on E-Rate program, pricing, and processesLead cross-functional teams to define and execute E-Rate program strategyParticipate in and present on sales leadership strategy sessions and staff callsDesign and launch annual Sales incentive programs and channel programs, including gaining executive level approvals, maintaining tracking fields in CRM, trainings, dashboard development, and coordinating payoutsPartner cross functionally with Marketing, IT, Operations, Channel, and Sales to assist and execute programs to enhance sales efficiencies and enhance the customer experienceParticipate in best practices and sales playbook development and other content creation for SLED programs and initiativesWho Are You:Your ExperienceMinimum of 5-7 years of related experience in the technology industryExperience in effective customer and sales relationship managementBA or BS, with MBA or equivalent experience preferredYour Professional Skill SetStrong and demonstrable critical and analytical thinking skillsProven ability to lead and influence cross-functional teams in a very collaborative mannerProven Interpersonal and collaborative skills, with a passion for excellence in actionAble to prioritize, focus, and execute through obstaclesOutstanding presentation, verbal and written communication skillsStrong judgment, initiative and sense of urgencyStrong program/project and time management skillsAbility to manage and execute at the detail levelAbility to multi-task and drive cross functional team to meet common goalsMic