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Sr. Program Manager, Culture & Employee Experience, Amazon Health Services
Sr. Program Manager, Culture & Employee Experience, Amazon Health Services-March 2024
Seattle
Mar 31, 2026
About Sr. Program Manager, Culture & Employee Experience, Amazon Health Services

  Amazon Health Services (AHS) is on a mission to make it dramatically easier for customers to find, choose, afford and engage with the services, products, and professionals they need to get and stay healthy. We use design, service and technology to provide the best possible customer experience and change the way people think about healthcare.To support our mission, we're hiring a Sr. Program Manager, Culture & Employee Experience. This is a highly visible role and is both strategic and hands-on. The role will be an advisor, business partner, and end-to-end owner for numerous high-impact projects and programs within the AHS organization. The role is a key player in helping to build and sustain a culture which enables the organization to attract, develop, engage, and retain employees from a variety of industry backgrounds, while also embracing the qualities and peculiarities of Amazon's existing Day 1 culture. We believe by combining the best parts of Amazon with the best parts of the healthcare industry, AHS will be the top destination for talent.The role reports into the People, eXperience and Technology (HR) team supporting AHS, and will work across the org with key business stakeholders and partner teams to deliver on this charter.The ideal candidate for this role has experience working in a fast-paced, large-scale environment and a demonstrated ability to engage collaboratively at all levels of an organization. They will also possess a broad range of competencies including project, program and event management, influencing without authority, agility and flexibility, an adaptable communication style based on audience, and the ability to analyze complex data, propose and deliver concise solutions, and produce high quality results. In addition, the ideal candidate will have demonstrated experience managing a budget and cost estimates, and partnering with Finance to model and plan for expenditures.This role will sit out of our Seattle, WA campus and require semi-regular business travel (25%). Non-local candidates are welcomed and encouraged to apply; relocation benefits will be offered to the selected candidate.Learn more about the Elements of Amazon's Day 1 Culture here: https://aws.amazon.com/executive-insights/content/how-amazon-defines-and-operationalizes-a-day-1-culture/Key job responsibilities- Develop and lead short and long-term goals and projects in partnership with HR Business Partners, Learning & Development, Internal Communications, business stakeholders, and other partner teams- Build and sustain key programs and initiatives- Author documents to propose novel ideas, obtain buy-in from senior leaders, and influence peers and stakeholders- Project manage employee engagement and experience goals and events- Report on goal/project progress and successes, flag where support is needed, and share lessons learned with PXT and business leadership through recurring mechanisms- Organize cross-functional stakeholders and teams around key goals and drive deliveryWe are open to hiring candidates to work out of one of the following locations:Seattle, WA, USA- 5+ years of program or project management experience- Experience using data and metrics to determine and drive improvements- Experience owning program strategy, end to end delivery, and communicating results to senior leadership- Bachelor's Degree, preferably focused in human resource management/business, communications, public relations, marketing or other related field- Strong stakeholder management, event planning, and organization skills- Strong written and verbal communication skills and demonstrated experience communicating with and influencing senior leaders- Experience building a best-in-class culture at a large healthcare, health tech, or high tech organization- Demonstrated ability to balance multiple high priority and

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