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Sr. Procedure Writer
Sr. Procedure Writer-February 2024
Charlotte
Feb 28, 2026
ABOUT WELLS FARGO
Wells Fargo is a diversified, community-based financial services company with a vision to satisfy customer’s financial needs and help them succeed financially.
10,000+ employees
Financial Services, Technology
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About Sr. Procedure Writer

  About this role:

  Wells Fargo is seeking a Senior Procedure Writer to be a part of Commercial Banking. Learn more about the career areas and lines of business at www.wellsfargojobs.com

  In this role, you will:Lead or participate in developing documentation or document publishing strategy, policy and guidelinesParticipate in establishing web publication guidelines, conduct procedure audits and certifications, or manage procedure timeline and pipelineReview and edit material authored by othersDesign and develop technical project artifacts, manuals, technical presentations, technical training materials, and complex web contentComplete quality control assessments of the work performed by teamRecommend and document business procedures and best practices, identifying process gaps and offering alternativesServe as team lead or escalation pointProvide guidance to less experienced technical writersCollaborate and consult with peers, colleagues and managers to resolve issues and achieve goalsPartner with clients to review audience and develop strategy to address technical documentation needsRequired Qualifications, US:

  4+ years of Procedure Writing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationDesired Qualifications:Knowledge of Commercial Banking processes and policies.Demonstrated experience consulting and writing content with subject matter experts.assurance, quality control, and automated controls.Extensive knowledge and understanding of professional technical writing processes and tools.Control procedure writing experience for different types of controls including manual, quality.Desk procedure writing experience.Excellent verbal, written, and interpersonal communication skills.Advanced Microsoft Office skills.Ability to manage multiple and competing priorities.Strong attention to detail and accuracy skillsLeadership experienceExperience with writing style and standard guidesExperience with OpenText or other content management systemsAbility to articulate complex concepts in a clear manner.Works well both independently and within a teamTenacity to drive for results.Job Expectations:Hybrid work scheduleEmployees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation, and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Posting End Date:

  5 Jan 2024

  *Job posting may come down early due to volume of applicants.

  We Value Diversity

  At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

  Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

  Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

  Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

  Applicants with Disabilities

  To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .

  Drug and Alcohol Policy

  Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

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