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Sr Manager, Process Improvement (Project Management)
Sr Manager, Process Improvement (Project Management)-March 2024
Denver
Mar 28, 2026
About Sr Manager, Process Improvement (Project Management)

  Sr Manager, Process Improvement (Project Management)

  Job ID

  150239

  Posted

  17-Jan-2024

  Service line

  GWS Segment

  Role type

  Full-time

  Areas of Interest

  Project Management

  Location(s)

  Denver - Colorado - United States of America

  About the role

  Strategically manages internal and external client relationships while ensuring successful completion of projects led by a Process Improvement team. Provides oversight, direction, and mentorship on highly transparent and sophisticated process improvement initiatives.

  What you’ll do

  Coordinates the work and entire scope of business processes and teams responsible for process improvement initiatives. Establishes performance objectives for department staff and monitors and reports on accomplishments.

  Maintains roadmap for department on future process improvement opportunities, and gain approval to prioritize and budget appropriately. Inclusive of crafting/reviewing new Scope of Work and adhering to compliance with the Master Service Agreement.

  Builds and maintains relationships with Leadership Teams across various locations. Acts as an advocate for services and added value of the Teams contributions.

  Manages issues and expectations across a broad range of skills and departments.

  Communicates with key collaborators and senior leadership on project updates and sophisticated issues.

  Builds and manages a risk management/mitigation plan, including the Disaster Recovery and Business Continuity plans.

  Ensures projects are completed within a given timeframe and budget. Responsible for setting/managing department deadlines and goals.

  Lead the planning, organization, and controls for a major functional area or department. May be responsible for a mix of direct and matrix reports.

  Approve subordinate's recommendations for staff recruitment, selection, promotion, advancement, corrective action and termination.

  Effectively recommends same for direct reports to next level management for review and approval. Monitors appropriate staffing levels and communicate utilization and deployment of human resources.

  Lead and supports staff in areas of staffing, selection, training, development, coaching, mentoring, measuring, appraising and exciting performance and retention.

  Leads by example and models behaviors that are consistent with the company's values.

  What you’ll need

  To perform this job successfully, an individual must be able to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  Bachelor's degree (BA/BS) required plus a minimum of eight years experience with process improvement, project management or other related experience. Prior supervisory experience required.

  Black Belt Lean Six Sigma Certification required.

  Ability to comprehend, analyze, and interpret the most sophisticated business documents. Ability to respond effectively to the most sensitive issues. Ability to write reports, manuals, speeches and articles using distinctive style. Ability to make effective and persuasive presentations on sophisticated topics to employees, clients, top management and/or public groups. Ability to empower and negotiate effectively with key employees, top management, and client groups to take desired action.

  Requires in-depth knowledge of financial terms and principles. Reviews sophisticated financial/business analysis and reports prepared by subordinates. Ability to analyze complex business/financial data and develop innovative solutions. Develops and implements financial policies and procedures. Approves and oversees department budget.

  Ability to solve sophisticated problems and take care of a variety of options in sophisticated situations. Requires senior level analytical and quantitative skills with proven experience in developing strategic solutions for a growing matrix-based multi-industry sales environment. Draws upon the analysis of others and makes recommendations that have a direct impact on the company.

  Sophisticated knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).

  Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve sophisticated results. Develops, recommends, and implements functional operational programs and procedures. Managing project, department and/or division deadlines. Errors in judgment may cause long-term impact to line of business and/or overall company.

  CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $135,000 annually and the maximum salary for the position is $145,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

  CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. We also provide reasonable accommodations, as needed, throughout the job application process. If you have a disability that inhibits your ability to apply for a position through our online application process, you may contact us via email at [email protected] or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

  NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

  CBRE GWS

  CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

  Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions)

  CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)

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