Company Description

　　At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can't wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

　　With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies™.

　　Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

　　Unsure if you meet all the qualifications of a job description but are deeply excited about the role? We still encourage you to apply! At ServiceNow, we are committed to creating an inclusive environment where all voices are heard, valued, and respected. We welcome all candidates, including individuals from non-traditional, varied backgrounds, that might not come from a typical path connected to this role. We believe skills and experience are transferrable, and the desire to dream big makes for great candidates.

　　Job Description

　　What you get to do in this role:Works closely with Content Strategy teams to define and execute a comprehensive strategy that aligns with ServiceNow's goals and Objectives. Identify market trends, customer needs, and competitive insights to drive content direction. Advocate the Content Vision across the business units in ServiceNowActively dive into the content landscape and engage in intricate technical discussions with engineers, displaying robust expertise in content-related matters. Advocate for superior technical solutions based on deep understanding and evaluation.Forge and maintain strong partnerships with content strategists, enterprise architects, engineers, and other product managers, ensuring synchronized product development. Coordinate efforts between product management teams and content authoring teams, serving as the bridge for effective collaboration and streamlined operations.Drive technology initiatives for content from inception to fruition. Guarantee timely delivery, superior quality, and proactive mitigation of potential challenges.Align content initiatives with the overall product roadmap, ensuring consistency with business and technological aspirations. Contribute to the development of content-related features and enhancements.Qualifications

　　To be successful in this role you have:Bachelor's degree in computer science, Engineering, or a related domain. A master's or higher is advantageous.5+ years of experience in content management and product management, with a focus on inbound product management and content strategy.Exceptional communication skills with the ability to convey complex concepts to diverse audiences.Innovative mindset with a focus on exploring new technologies and trends in content.Strong prioritizationskillsandthediscipline to focus on high-impactactivitiesExperiencegathering and capturingproductrequirementsandtransforming them intoaproduct roadmapDeep curiosity about customerneeds and a track record inbuilding customer relationshipsand delivering customer-centric solutionsFD21

　　Additional Information

　　ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

　　At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

　　If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

　　For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

　　Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site .

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