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Sr. Director, Client Incentive Operations APAC
Sr. Director, Client Incentive Operations APAC-February 2024
Singapore
Feb 11, 2026
ABOUT VISA
Visa’s vision is to be the best way to pay and be paid for everyone, everywhere.
10,000+ employees
Technology, Engineering
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About Sr. Director, Client Incentive Operations APAC

  Company Description Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

  When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

  Join Visa: A Network Working for Everyone.

  Job Description This role provides leadership and oversight to the Asia Pacific Client Incentive Operations team. This position will be responsible to successfully translate client incentive strategies, business relationships and initiatives into financial statement impacts. 

  Essential Functions

  Provide leadership and oversight to the Client Incentive Operations team responsible for managing Asia Pacific Client Incentive agreements.Partner effectively with Sales, Contract Management, Legal, FP&A, Accounting, and Regional Finance Executives.  Work with stakeholders to ensure alignment and communicate any updates timely. Provide guidance related to appropriate accounting treatment of incentive arrangements to stakeholders prior to contract execution. Collaborate to standardize and simplify contract structure. Automate processes.Foster collaborative cross-functional team environment and effectively drive standardization, automation, and process improvements. Prioritize as necessary based on business impact.Foster collaborative team environment and provide effective coaching and development of team members. Responsible for the efficiency, accuracy, and completeness of the day-to-day activities such as:Provide technical accounting expertise and guidance to team members as needed.Ensure that contractual commitments are in accordance with the terms of the contract, and properly assessed/accounted for per Visa accounting policy, in compliance with SOX controls. Liaise with stakeholders such as Sales, Legal, FP&A, Accounting, Billing to determine the fulfillment of contractual obligations. Assist the team in resolution of related issues and discrepancies.  Manage the quarterly review and monitoring of quarterly significant deliverables including tracking and reporting of value-in-kind (VIK) globally, global significant new contracts, global flux analysis and contractual adjustments or amendments.Drive and implement global process improvements.Establish and measure appropriate performance metrics to assess the efficiency and effectiveness of team processes, and drive efficiencies through automation of business processes.Provide ad-hoc support. This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

  Qualifications Bachelor’s Degree in Accounting or Finance with 15 or more years of progressive experience in finance, accounting or audit. CPA, MBA or advanced degree preferredHighly motivated management team member with strong business ethics and experience cultivating relationships inside and outside of primary organizationProven ability to attract high caliber individuals, develop teams and talent with diverse capabilities, provide constructive feedback, develop successors and talent pools, and drive resultsStrong analytical and problem solving skills and ability to work under pressure in a high volume and fast paced dynamic environmentEffective verbal and written communication skillsFlexibility to lead change and adapt to changing business needsPossess business acumen to understand high level corporate initiatives yet be able to manage day-to-day tactical decisions to ensure delivery of all key initiativesStrong leadership, change and project management experience and exceptional organizational skillsProficient with Microsoft Excel Additional Information Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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