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Sr. Cyber Investigations Analyst
Sr. Cyber Investigations Analyst-March 2024
Charlotte
Mar 29, 2026
About Sr. Cyber Investigations Analyst

  Who we are

  American International Group, Inc. (AIG) is a leading global insurance organization. AIG member companies provide a wide range of property casualty insurance in approximately 70 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets and manage risks.

  We’re also committed to making a positive difference for our colleagues and in the communities where we work and live. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

  Get to know the business

  At AIG, technology is at the heart of everything we do, from underwriting risks to processing claims. The Information Technology team equips our employees with the latest tools to complete their work efficiently and with the highest standards of excellence. The team is responsible for shielding the company’s systems from security risks, while designing technology strategies that enable AIG’s businesses to achieve their goals. AIG’s Information Technology functions include application development and management, enterprise architecture, and technology risk and compliance.

  About the role

  Position may be based in Charlotte, NC or Reston, VA

  The Sr. Cyber Investigations Analyst will provide expert-level contributions to AIG’s Information Security Office by protecting the company’s critical assets from internal threats and reducing overall risk. This senior level position will be looked upon as a subject matter expert (SME) in the fields of digital forensics, insider threat, and cyber investigations.

  Position Responsibilities:

  Perform highly sensitive and confidential investigations, including digital forensic analysis, involving internal risks such as employee misconduct, intellectual property theft, embezzlement, misuse, harassment, and physical security threats.

  Lead proactive efforts to identify, disrupt, and protect AIG from any internal threats that may undermine the integrity and operations of the business.

  Conduct forensic analysis of physical devices and other electronic data sources in support of internal investigations and other legal requests using forensically sound processes.

  Provide subject matter guidance and work collaboratively with incident response and other cyber security teams in the event of a cross-functional investigation.

  Drive continuous improvement across the cyber investigations group and its processes.

  Utilize a range of data sources, systems, and tools to collect, search, recover, sort, and organize large volumes of digital evidence during all phases of the investigative process.

  Collect and preserve electronically stored evidence and digital media using repeatable and defensible procedures, ensuring chain of custody throughout the evidence lifecycle.

  Deliver clear and meaningful results and associated reporting to requestors of various levels across the organization.

  Maintain awareness of new forensic technology, techniques, and industry best practices.

  Mentor junior level security professionals and periodically perform quality review of their work.

  Assist team leadership with the development, collection, and publication of metrics that illustrate team performance and highlight obstacles thwarting team potential.

  Requirements (Knowledge, Skills, and Abilities):

  Minimum of 5 years experience in computer forensics, investigations, or similar information security discipline leading digital investigations following legally sound practices (including chain of custody).

  Working knowledge and proven experience with current digital forensic best practices and methodologies.

  Demonstrated expertise in both working in and handling extremely confidential investigations.

  Experience with forensic technologies such as EnCase, AXIOM, and Cellebrite.

  Experience with emerging cloud technology services and their effect on digital investigations.

  Good understanding of possible methods of internal and external data movement.

  Ability to navigate a complex global network as part of the investigative research process.

  Familiarity with processes and technologies for collections from mobile device platforms.

  Strong understanding of enterprise email systems including Office 365 and MS Exchange.

  Personal Attributes:

  Self-starter with a sense of urgency who takes ownership and responsibility for service delivery.

  Works independently with minimal guidance while also working collaboratively with the team to achieve strategic goals.

  Professional, clear, and concise communication to both technical and non-technical audiences.

  Excellent analytical ability, sharp attention to detail, creative problem solving, and consultative skills.

  Proven organizational skills (time management and prioritization).

  Position requires access to highly sensitive confidential material; integrity and discretion are mandatory.

  Formal Education & Certification

  Bachelor of Science in Computer Science, Information Systems, Software Engineering, Criminal Justice, or any combination of education and relevant experience.

  Preferred Certifications:

  EnCase Certified Examiner – EnCE

  GIAC Certified Forensic Analyst – GCFA

  GIAC Certified Forensic Examiner – GCFE

  Certified Forensic Computer Examiner – CFCE

  Certified Information Systems Security Professional – CISSP

  ** NOTE: An equivalent combination of experience, education and/or training may be substituted for the listed minimum requirements.

  Occasional travel may be required, but less than 10% of the time.

  A look at our Benefits

  We're proud to offer a range of employee benefits and resources that help you protect what matters most - your health care, savings, financial protection and wellbeing. We provide a variety of leaves for personal, health, family and military needs. For example, our "Giving Back" program allows you to take up to 16 hours a year to volunteer in your community. Our global mental health and wellness days off provide all colleagues with a paid day off to focus on their mental health and wellbeing.

  We also believe in fostering our colleagues' development and offer a range of learning opportunities for colleagues to hone their professional skills to position themselves for the next steps of their careers. We have a tuition reimbursement program for eligible colleagues to enhance their education, skills, and knowledge in areas that relate to their current position or future positions to which they may transfer or progress.

  We are an Equal Opportunity Employer

  American International Group, Inc., its subsidiaries and affiliates are committed to be an Equal Opportunity Employer and its policies and procedures reflect this commitment. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories such as sexual orientation. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

  To learn more please visit: https://www.aig.com/about-us/diversity-equity-and-inclusion

  AIG is committed to working with and providing reasonable accommodations to job applicants and employees with physical or mental disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [email protected] . Reasonable accommodations will be determined on a case-by-case basis.

  Functional Area:

  IT - Information Technology

  Estimated Travel Percentage (%): No Travel

  Relocation Provided: No

  AIG Employee Services, Inc.

  At AIG, helping people discover new potential is our purpose. As a global risk leader, we do this for our clients every day. Through our deep expertise in their industries and our innovative solutions that help them smartly manage risk, we enable their growth in ways they never thought possible.

  But we also do the same thing for our employees, because we know our people are our greatest strength-the source of every insight, every idea and every innovation. When we're working as one team to do what's right for our colleagues and our communities, we can achieve excellence together. We encourage colleagues to give back to the causes they care most about, supporting these efforts through our Volunteer Time Off and Matching Grants Programs.

  Join our Talent Network (http://www.aig.com/careers/life-at-aig/join-the-talent-network) . Additional information about AIG can be found at www.aig.com | YouTube (http://www.youtube.com/aig) | Twitter (http://www.twitter.com/AIGInsurance) | LinkedIn (http://www.linkedin.com/company/aig) .

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