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Sponsorship & Risk Oversight Manager
Sponsorship & Risk Oversight Manager-March 2024
Cleveland
Mar 30, 2026
About Sponsorship & Risk Oversight Manager

  Location:1301 Avenue of the Americas - New York, New York 10019Sponsorship & Risk Oversight ManagerLocation: New York City or ClevelandJOB BRIEFAs part of Embedded Banking - Integrated Payment Solutions (IPS), this role plays a key part of the smooth running of day-to-day risk oversight functions for sponsored Independent Sales Organizations (ISO's) and Payment Facilitators (PF's) including upfront onboarding of new opportunities, due diligence, ongoing monitoring, and annual onsite reviews.The individual will be part of the Commercial Bank 1st line of defense risk team that supports the ISO's and PF's in the merchant acquiring space to ensure appropriate governance and risk management policies and procedures are in place.The Embedded Banking business unit is reshaping how payments products are delivered to our clients. Our goal is to be the market leader at the intersection of technology and banking. To achieve this vision, we seek a Sponsorship and Risk Oversight Manager for ISO Solutions in the 1st Line of Defense Risk team to provide the day-to-day risk oversight supporting the Independent Sales Organizations for our merchant acquiring business.Reporting directly to the Senior IPS Risk Manager, you will join a group of dedicated professionals focused on creating the best client experiences, product offerings, and streamlined delivery of products, services, and features. You are an individual contributor with a deep knowledge of the ISO merchant acquiring model and associated products and services. You will participate in strategy, development, and go-to-market meetings for our merchant acquiring partnership models, and how they fit inside our larger embedded banking and treasury management operations.ESSENTIAL JOB FUNCTIONS Key Deliverables:Perform the Annual Due Diligence reviews and conduct upfront due diligence reviews including all credit, FCG and risk policy review and approvalCollaborate with Business Development and Product Management to identify emerging opportunities or areas requiring clarification of risk requirementsDetermine lessons learned from onboarding a variety of ISO's/ PF's to continue to enhance and streamline the end-to-end client experienceAccountable to assist the line of business and serves as a subject matter expert by advising and guiding operational risk initiatives, developing, and monitoring KRIs/KPIs, working with the business line to proactively self-identify operational risks and issuesSupports the Embedded Banking business unit on activities to identify, measure, monitor, manage and report operational related risks (fraud, info sec/cyber, model, third party, and O&T risk)Strong process orientation and problem-solving skills with an emphasis on risk managementSupport risk identification, measurement and mitigation for new product approval leveraging best practicesOn a day-to-day basis, collaborate and partner with various risk partners and stakeholders within KeyBank, including the 1st LOD Business Risk and Controls group, Enterprise Fraud Services, InfoSec, AML Ops, Third Party Management, 2nd LOD, and 3rd LOD Risk Review Group (RRG), as well as Enterprise Risk Management to effectively manage riskREQUIRED QUALIFICATIONS5 - 7 years of merchant acquiring experience working at a sponsor bank or managing the sponsor bank relationship for an ISO or payment facilitator5 - 7 years of Operational risk management and payments experienceExperience with card brand bank sponsorship on site audit processesUnderstanding of Visa, Mastercard, American Express and Discover rules and regulationsDemonstrated ability to build and manage new policies, procedures, and teamsExperience working directly with sponsor banks in the merchant acquiring businessExpertise in merchant acquiring credit and risk management

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