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Specialist Leader - Human Services Transformation
Specialist Leader - Human Services Transformation-March 2024
Austin
Mar 30, 2026
ABOUT DELOITTE
With more than 100,000 Deloitte professionals across the United States, our range of services and depth of resources create the potential to make an impact through most any career. Right now, our prof
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About Specialist Leader - Human Services Transformation

Are you a creative thinker who loves to be on the cutting edge, solving problems though innovative technology solutions? Are you passionate about customer strategy, digital design, marketing, and platform development? Our Customer Offering Portfolio integrates the differentiated customer and marketing businesses that support the mission-critical goals of federal, state and local government agencies, and higher education institutions. By joining our team, you will play a vital role in making an impact for our clients and the people they serve through our growth strategy, enhanced user experiences, and engagement through the entire lifecycle of customers' interactions with the public sector.

The Team

Deloitte's Government and Public Services (GPS) practice - our people, ideas, technology and outcomes-is designed for impact. Serving federal, state, local government clients as well as public higher education institutions, our team of over 15,000+ professionals brings fresh perspective to help clients anticipate disruption, reimagine the possible, and fulfill their mission promise.

The GPS Human Services Transformation offering designs and implements large, complex systems development and transformation projects to Human Service agencies across federal, state, and local government agencies as well as higher education institutions. With end-users, customers, and workers at the center, we collaborate with our clients to deliver quality human services and work to support individuals in need. Some areas that we focus on include Children Services, Eligibility Enrollment, Child Support Enforcement, and Labor Workforce Development.

Qualifications

Required:

*Bachelor's degree required

*15+ years of experience in consulting or relevant industry experience

10+ years of experience in Project Leadership, Management, or Business Systems Transformation

8+ years of Government Public Sector experience, specifically in the State and Local space.

Experience with client and team management including proactive value creation activities and supporting pre-sales activities, solution design and project planning.

Ability to travel 20 - 50%, on average, based on the work you do and the clients and industries/sectors you serve.

Must be located in Austin, TX

*No limitation on immigration sponsorship

Preferred:

MBA or other Master's Degree

Ability to leverage pre-existing network of clients or contacts in the marketplace

Deep domain knowledge in Health and Human Services Agencies

Proven expertise in leading a complex sales process

Ability to craft sophisticated solutions with creative value propositions and economic models.

https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

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