NRTC is Member Driven and Technology Focused – providing solutions that help our 1,500 electric and telephone members bring all the advantages of today’s evolving technology to rural America. NRTC’s solutions are developed specifically to meet the needs of rural utilities and their customers, and include integrated broadband, managed services, smart grid, mobile and video solutions. We are a dynamic, growing cooperative with more than 800 employees operating out of eight office locations.   

　　Job Summary 

　　The Specialist, Automation, and Development will play a significant role in building and automating workflows using a variety of tools to seamlessly integrate data from multiple sources. They will work with state-of-the-art data storage, search applications, and dashboarding utilities, gaining valuable experience in data analysis and visualization.  

　　As a member of the Process Improvement and Automation (PIA) team, they will be responsible for providing process support services, workflow management, and implementing process and software automation. This will result in significant time and resource savings while enhancing the efficiency and accuracy of project data across NRTC Broadband Solutions. Moreover, the Specialist will actively contribute to the development of innovative ideas, continuously experimenting and evaluating cutting-edge technologies. They will strive to provide the best-in-class processes and tools for employees, delivering end-to-end workflow solutions. Their decision-making will focus on creating an exceptional Member and user experience that is highly efficient for teams. 

　　The Specialist, Automation and Development will primarily focus on constructing and streamlining workflows with expertise in Power Automate and other relevant tools. This role entails proficiently incorporating data from diverse origins using Python and establishing connections with REST APIs through both Power Automate and Python. Furthermore, the individual will have the chance to delve into advanced technologies such as Elasticsearch and Kibana, acquiring invaluable knowledge in data analysis and visualization techniques. 

　　Responsibilities 

　　Design and develop Power Automate flows to automate manual tasks and processes across NRTC Broadband Solutions 

　　Develop and maintain Python scripts for data integration, manipulation, and transformation 

　　Interface with REST APIs from both Power Automate and Python to retrieve and send data 

　　Analyze and visualize data using Elasticsearch and Kibana, providing insights to improve process efficiency and effectiveness 

　　Perform data validity testing, schema conversion, or data migration of incoming data 

　　Discuss needs with stakeholders to understand requirements concerning Processes and Workflow 

　　Collaborate with the PIA team and other departments to identify automation opportunities and implement solutions 

　　Maintain standards, processes, controls, metrics, and quality improvement 

　　Document workflows and scripts for future reference and maintainability 

　　Evaluate software tools and select applications that promote productivity, cost reduction, and overall efficiency gain 

　　Stay up to date on the latest automation technologies and trends 

　　Ability to work on projects with many unknowns and devise elegant and maintainable solutions 

　　Strive for continuous improvement 

　　Other duties as assigned 

　　Qualifications 

　　Knowledge, Skills, and Abilities  

　　Strong proficiency in Python programming, including data structures, algorithms, and libraries like pandas and requests 

　　Experience interfacing with REST APIs 

　　Familiarity with data integration concepts and tools 

　　Experience with Elasticsearch and Kibana preferred 

　　Excellent analytical and problem-solving skills 

　　Ability to make decisions based on industry knowledge, best practices, and captured requirements 

　　Experience with Technical Writing and Process Documentation 

　　Have a conceptual and practical understanding of PDCA process improvement techniques 

　　Have a conceptual and practical understanding of SDLC, ITIL, and Agile Frameworks 

　　Ability to work independently with minimal guidance in a dynamic, ever-changing environment 

　　Ability to manage multiple projects and deliverables at any given time through effective time management and planning 

　　Have an excellent work ethic and the ability to work with diverse teams across different time zones 

　　Demonstrate good interpersonal skills and communication, both written and spoken 

　　Possess strong executive presence, facilitation skills, drive for results, attention to quality, and a collaborative attitude 

　　Minimum Education and Experience  

　　Bachelor's degree or equivalent work experience in IT, business, economics, accounting, or similar 

　　Minimum of 1 year of experience with Power Automate 

　　Physical Demands 

　　Work is typically performed in a remote office setting 

　　Willing and able to travel up to 20% of the time to meet organization and client needs. 

　　Disclaimer:  The above job description summary is intended to describe the general nature and level of work being performed by individuals assigned to this position.  It is not intended to be an exhaustive list of required responsibilities, duties and skills.  The order in which responsibilities, duties and skills are listed is not significant. 

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