Specialist, Associate Sales

　　Arlington, VA (http://maps.google.com/maps?q=2451+Crystal+Drive+Ste+1000+Arlington+VA+USA+22202) • Membership Services

　　Job Type

　　Full-time

　　Description

　　The American Public Power Association (APPA) is looking for aSpecialist, Associate Salesthat will work with the Manager, Associate Sales to increase associate member, sponsor and exhibitor recruitment, growth, and retention. This individual will provide and ensure excellent customer service and satisfaction.

　　Please note: This is not a remote position.Candidates must be in the DC, Maryland, or Virginia area.APPA offers a flexible work schedule for full-time employees, and the option for telework is available after 2 months of employment (with supervisor approval).

　　In conjunction with the Manager, Associates Sales, conducts sales for associate memberships, sponsorships, exhibits, and PublicPowerX webinars and podcasts.

　　In conjunction with the Manager, Associate Sales, creates sales and marketing strategies and conducts campaigns for associate members, sponsors, and exhibitors.

　　Serves as first point of contact for all inbound inquiries related to exhibits, sponsorship, and associate membership.

　　Creates and maintains strong customer relationships, including identifying customer needs and responding effectively, exhibiting strong listening skills, and applying knowledge to reach beneficial conclusions.

　　Monitors and researches the electric utility industry, association competitors and other conferences to cultivate new prospects for membership, expos, and sponsorship.

　　Manages APPA’s sales prospects database, which may include leveraging sales pipeline software, like Salesforce.

　　Manages associate member/sponsor/exhibitor benefit fulfillment and ensures satisfaction.

　　In conjunction with the Manager, Associate Sales, conducts associate member/sponsor/exhibitor benefits awareness campaigns to increase engagement and retention.

　　Conducts membership onboarding meetings with new associate members and new contacts with existing associate members.

　　Travels to industry events when appropriate for prospecting and/or relationship building with prospects/sponsors.

　　Moderates PublicPowerX webinars and podcasts.

　　Performs other duties as assigned.

　　Requirements

　　Bachelor’s degree required; major or significant coursework in Marketing, Advertising, or Communications preferred.

　　Minimum four years’ experience in membership, sponsorship, and exhibit sales, and benefits fulfillment.

　　Strong interpersonal skills with the ability to create and maintain lasting professional relationships.

　　Impeccable customer service skills.

　　Must be detail-oriented and an excellent project manager.

　　Ability to manage multiple priorities in a fast-paced environment.

　　Excellent written and verbal communication skills.

　　Experience with CRM/AMS software platforms.

　　Willingness and ability to travel 10% of the year.