Make a meaningful difference to patients around the world. As a part of the Field Clinical Specialist team, you will be a critical part of delivering our patient focused innovations, partnering with clinical professionals, and training them on using our groundbreaking products. Your knowledge of working within the hospital ecosystem, combined with our in-depth training program, will help develop you into an Edwards subject matter expert, so you can play your own part in transforming patient lives.

　　Aortic stenosis impacts millions of people globally, yet it often remains under-diagnosed and under-treated. Edwards’ groundbreaking work in transcatheter aortic heart valve replacement (TAVR) pioneered an innovative, life-changing solution for patients by offering heart valve replacement without the need for open heart surgery. Our Transcatheter Heart Valve (THV) business unit continues to partner with cardiologists and clinical teams to transform patient care with devices supported by clinical evidence. It’s our driving force to help patients live longer and healthier lives. Join us and be part of our inspiring journey.

　　How you will make an impact:

　　• Responsible for certification of the centers, physicians and other related staff, as well as EW personnel and as outlined within EW SOPs

　　• Interact with KOL and proctors

　　• Provide education on all aspects of the device, device handling, implantation and troubleshooting techniques related to equipment, tools and products required for device implants.

　　• Develop and continuously improve training curriculum, training materials and training tools, based on clinical trial experience, EW guidelines and SOP.

　　• Business Intelligence

　　• Educate and train physicians, hospital personnel and hospital staff on technical matters related to products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs.

　　• Throughout commercial procedures, provide physicians and medical staff with required follow-up support to ensure continuity of education and technical support related to all aspects of patient outcome.

　　• Plan and implement growth strategies within focused accounts in partnership with the Sales and Sales Management

　　• Responsible for upselling in key strategic accounts working in conjunction with Business Managers

　　• Validate software and hardware updates in the field as applicable

　　• Learns the product(s), physiology, anatomy, applications of the market and Edwards Lifesciences

　　• Regularly reviews clinical support activities, changes in the market and assigned accounts, as well as, competitive activity with the NSM and the appropriate Sales Specialist.

　　• Other incidental duties

　　What you'll need (Required):

　　3 years years experience of previous related medical device and/or clinical experience Required

　　Bachelor's Degree in in related field Training experience in clinical / technical environment Preferred

　　What else we look for (Preferred):

　　• Proven expertise in MS Office Suite and ability to operate general office machinery

　　• Good written and verbal communication skills, presentation, and interpersonal relationship skills including negotiating and relationship management skills

　　• Good problem-solving and critical thinking skills

　　• Moderate knowledge and understanding of cardiovascular science

　　• Moderate understanding of cardiovascular anatomy, pathology and physiology

　　• Moderate understanding of medical device regulatory requirements and documents, device accountability and adverse events reporting

　　• Ability to manage confidential information with discretion

　　• Strict attention to detail

　　• Ability to interact professionally with all organizational levels

　　• Ability to manage competing priorities in a fast paced environment

　　• Must be able to work in a team environment, including inter-departmental teams and representing the organization on specific projects

　　• Ability to build productive internal/external working relationships

　　• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

　　What is it like to work at Edwards Lifesciences in Taiwan?

　　As a global leader in patient-focused medical innovations, we offer rewarding opportunities and exciting challenges in a truly international, dynamic and friendly work environment.

　　We are committed to fostering a diverse and inclusive work environment where all employees can grow, personally and professionally. To achieve this, we offer on-the-job development, training opportunities and the support and guidance provided by dedicated employee groups (the Edwards Network of Women, Edwards Foundation charity team, sustainability activities, and others).

　　Edwards Lifesciences in Taiwan also offers the following benefits:

　　Competitive Compensation and Benefits package

　　Additional contributions into LPA Retirement Plan

　　Risk Insurances

　　Hospitalization Insurance

　　Meal Benefits

　　Service Awards

　　Enhanced Leave Benefits

　　Employee Stock Purchase Program

　　Employee Assistance Program

　　Education Reimbursement Program

　　Comprehensive Well-being Program including preventive health checks, access to flu vaccination, fitness subsidy, healthy lifestyle workshops and webinars, charity activities and much more.

　　Benefits are regulated by an internal policy which contains the full details regarding the entitlement and conditions for the benefits. Benefits policy and components may vary by location.

　　Edwards Lifesciences is the global leader in patient-focused medical innovations for structural heart disease, as well as critical care and surgical monitoring. Driven by a passion to help patients, the company collaborates with the world's leading clinicians and researchers to address unmet healthcare needs, working to improve patient outcomes and enhance lives. Headquartered in Irvine, California, Edwards Lifesciences has extensive operations in North America, Europe, Japan, Latin America and Asia and currently employs over 15,000 individuals worldwide.

　　For us, helping patients is not a slogan - it's our life's work. From developing devices that replace or repair a diseased heart valve to creating new technologies that monitor vital signs in the critical care setting, we focus on helping patients regain and improve the quality of their life.